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Youtube site not loading properly.

  • 5 replies
  • 6 have this problem
  • Last reply by cor-el

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Here's a screenshot:

The problem started a week ago. I don't know what started it. I updated flash but it didn't fix the problem. Other browsers could load youtube, but my primary browser is Firefox and it would be a hassle to open other browsers for a video.

Chosen solution

You're welcome and thanks for reporting your findings.

Read this answer in context 👍 3

All Replies (5)

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Hello kevinyo12, try to remove the youtube cookies, see how to do that : Delete cookies to remove the information websites have stored on your computer and check it again, if the above does not solve the issue try to delete the cookies.sqlite file and any cookies.sqlite-journal files in profile folder(in case cookies are corrupted), see : Remove corrupt cookies file

thank you

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Hi ideato, thanks for taking time to answer my problem. I've done what you suggested. It still doesn't work. Thanks.

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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
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Hi cor-el. Thanks for your suggestion. I started firefox in safe mode and it seems that one of my extensions (AdBlock Plus) was causing the problem.

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Chosen Solution

You're welcome and thanks for reporting your findings.