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Bookmarks not syncing

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Windows 7, Pro, 64-bit with the latest FF. I was using FF last night and all of my bookmark toolbar items disappeared. All the bookmarks disappeared out of my bookmarks folder also. I tried restoring from a backup with no luck. No errors, just no restored bookmarks.

So I tried resetting the Sync and replacing what was local with my Sync data. That did not work as well. Passwords synced, but not bookmarks.

I then tried uninstalling FF and having it remove my personal settings and did a fresh install. Reconnected to Sync. Again passwords synced, but no bookmarks.

Windows 7, Pro, 64-bit with the latest FF. I was using FF last night and all of my bookmark toolbar items disappeared. All the bookmarks disappeared out of my bookmarks folder also. I tried restoring from a backup with no luck. No errors, just no restored bookmarks. So I tried resetting the Sync and replacing what was local with my Sync data. That did not work as well. Passwords synced, but not bookmarks. I then tried uninstalling FF and having it remove my personal settings and did a fresh install. Reconnected to Sync. Again passwords synced, but no bookmarks.

Additional System Details

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

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cor-el
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12912 solutions 118408 answers

Try to disconnect from Sync, quit Firefox, delete places.sqlite, restart Firefox, and re-set up Sync.

  • bug 817445 - Bookmarks have disappeared and no new bookmarks can be created

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

Try to disconnect from Sync, quit Firefox, delete places.sqlite, restart Firefox, and re-set up Sync. *[https://bugzilla.mozilla.org/show_bug.cgi?id=817445 bug 817445] - Bookmarks have disappeared and no new bookmarks can be created You can check for problems with the places.sqlite database file in the Firefox Profile Folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file

Question owner

Thank you cor-el. I tried those steps again and it didn't work. Still no bookmarks getting Synced inbound. I can see the bookmarks on my Android devices.

Thank you cor-el. I tried those steps again and it didn't work. Still no bookmarks getting Synced inbound. I can see the bookmarks on my Android devices.

Question owner

It seems to have synced the problem to my home PC too.

It seems to have synced the problem to my home PC too.
cor-el
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12912 solutions 118408 answers

Do at least the bookmarks reappear after deleting places.sqlite with Firefox closed and restarting Firefox?

If that isn't the case then the most recent JSON backup may already been affected and you will have to restore the bookmarks from an older JSON backup in the bookmarkbackups folder.

You can also try to reset all data on the sync server by generating a new sync key while setting up sync.

Do at least the bookmarks reappear after deleting places.sqlite with Firefox closed and restarting Firefox? If that isn't the case then the most recent JSON backup may already been affected and you will have to restore the bookmarks from an older JSON backup in the bookmarkbackups folder. *http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox You can also try to reset all data on the sync server by generating a new sync key while setting up sync.

Question owner

Just the default ones. It creates a new places.sqlite when I fire up Firefox again. But does not Sync back in the bookmarks.

I tried restoring to several backups that were listed and nothing shows up.

I tried a Sync reset to replace all local data with Sync data. No luck. I'm going to try and setup a new Sync account, then link my tablet to it, and see if it pulls the bookmarks into the new account.

Just the default ones. It creates a new places.sqlite when I fire up Firefox again. But does not Sync back in the bookmarks. I tried restoring to several backups that were listed and nothing shows up. I tried a Sync reset to replace all local data with Sync data. No luck. I'm going to try and setup a new Sync account, then link my tablet to it, and see if it pulls the bookmarks into the new account.
cor-el
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12912 solutions 118408 answers

If you inspect the files in the bookmarkbackups folder, are there any of them that have a larger file size indicating that they (may) have your lost bookmarks stored in them?

If you inspect the files in the bookmarkbackups folder, are there any of them that have a larger file size indicating that they (may) have your lost bookmarks stored in them?

Question owner

They are all 319KB except the 27th its 1kb, then the 29th is 321kb.

They are all 319KB except the 27th its 1kb, then the 29th is 321kb.

Question owner

This is what my FF bookmarks look like.

This is what my FF bookmarks look like.

Question owner

Sorry for all the posts, but when I open those files in notepad, I can see all the bookmarks...this is weird.

Sorry for all the posts, but when I open those files in notepad, I can see all the bookmarks...this is weird.
cor-el
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12912 solutions 118408 answers

The JSON backup with the large file size should have the bookmarks.
If they do not appear in the bookmarks manager then it is likely that the places.sqlite file is corrupted.

It is probably best to unlink the current sync setup or disable the bookmarks from syncing for now to prevent further interference from sync regarding the bookmarks until you get things working again.

Did you delete the places.sqlite file and try to restore the bookmarks from such a JSON backup?

The JSON backup with the large file size should have the bookmarks.<br /> If they do not appear in the bookmarks manager then it is likely that the places.sqlite file is corrupted. It is probably best to unlink the current sync setup or disable the bookmarks from syncing for now to prevent further interference from sync regarding the bookmarks until you get things working again. Did you delete the places.sqlite file and try to restore the bookmarks from such a JSON backup?

Question owner

Ok, so I unlinked the Sync. Exited Firefox. Deleted the places.sqlite. Opened Firefox, it recreated the places.sqlite. I tried to restore from file and I selected on of the JSON files that has some size to it and this is what I have. Even though I can look in the file and see bookmarks.

Ok, so I unlinked the Sync. Exited Firefox. Deleted the places.sqlite. Opened Firefox, it recreated the places.sqlite. I tried to restore from file and I selected on of the JSON files that has some size to it and this is what I have. Even though I can look in the file and see bookmarks.
cor-el
  • Top 10 Contributor
  • Moderator
12912 solutions 118408 answers

Did you try an older JSON backup or the oldest that is present in the bookmarkbackups folder?

Make sure to create a backup copy of all the JSON backups in the bookmarkbackups folder to prevent a working backup from getting replaced by newer backups if you haven't done this yet.

See also this MozillaZine forum thread about how to retrieve bookmarks from a JSON backup.

Did you try an older JSON backup or the oldest that is present in the bookmarkbackups folder? Make sure to create a backup copy of all the JSON backups in the bookmarkbackups folder to prevent a working backup from getting replaced by newer backups if you haven't done this yet. See also this MozillaZine forum thread about how to retrieve bookmarks from a JSON backup. *http://forums.mozillazine.org/viewtopic.php?f=7&t=1752835