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why does my browser automatically closes when i download a file or if go to option menu kindly help

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why does my browser automatically closes when i download a file or if go to option menu kindly help

why does my browser automatically closes when i download a file or if go to option menu kindly help

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More Information

why does my browser automatically closes when i download a file or if go to option menu kindly help

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1196 solutions 7853 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!
cor-el
  • Top 10 Contributor
  • Moderator
12136 solutions 112749 answers

See also:

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See:

See also: *http://kb.mozillazine.org/Firefox_crashes *https://support.mozilla.org/kb/Firefox+crashes If you have submitted crash reports then please post the IDs of one or more crash reports that have this format: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page. *You can open the <b>about:crashes</b> page via the location bar, like you open a website. See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Question owner

the same problem occurs again can u help me some other way

the same problem occurs again can u help me some other way
cor-el
  • Top 10 Contributor
  • Moderator
12136 solutions 112749 answers

How did you solve this issue previously?

Which steps have worked?

How did you solve this issue previously? Which steps have worked?