Question

Sync encountered an error while syncing: Unknown error.

Bookmarks vanished on multiple computers.

Error message on all platforms: Sync encountered an error while syncing: Unknown error.

Android device seems unaffected. Attempts to re-sync good data from android device have no effect. I filed a bug report but after over 15 days it was marked as a duplicate and rolled into another bug report. The solutions there are way (WAY) beyond my technical level of expertise, and look to be for the unix OS. Something about a corrupt root.

I've been very reluctant to clear my sync data, because the impression I get is that I'll lose all my bookmarks. The entire reason I started using Sync was to back them up!

Computer1: Win7 enterprise sp1, 64bit. Firefox 17.0.1 Computer2: Win7 enterprise sp1, 64bit. Firefox 17.0.1 Android device: Dell Streak7 Android 3.2 Firefox 17.0

↓ Show more ↑ Show less
  • All posts
  • Helpful Solutions
  • post
  • helpful
  • owner
  • solution
  • post