X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

no print preview in Apple - Mac version

Posted

I no longer have a preview image in the print pane when I print from Firefox on my Mac running OSX 10.7.5. Safari has it. Chrome has it. Every other program has it. Just not Firefox. I have checked for an HP extension according to one suggestion, and I have none. I have disabled all superfluous extensions and add-ons. I have reset the print, and reset all print preferences according to Firefox help instructions. No difference whatsoever. Is it time to switch to Safari or Chrome?

Modified by watsontcbc

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • DivX Web Player version 2.0.0.263

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show in Finder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Clearly
7.3346.272.999
false
readable@evernote.com
Evernote Web Clipper
5.4
false
{E0B8C461-F8FB-49b4-8373-FE32E9252800}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
747520
browser.history_expire_days.mirror
180
browser.history_expire_days_min
60
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.startup.homepage
https://mail.google.com/mail/?shva=1#inbox
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
dom.disable_open_during_load
false
extensions.lastAppVersion
17.0.1
gfx.blacklist.webgl.msaa
4
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1356049081
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1299955225
print.macosx.pagesetup-2
PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO…
print.print_bgcolor
false
print.print_bgimages
true
print.print_command
print.print_downloadfonts
false
print.print_evenpages
true
print.print_footerleft
print.print_footerright
print.print_headerleft
print.print_headerright
print.print_in_color
true
print.print_margin_bottom
0.5
print.print_margin_left
0.5
print.print_margin_right
0.5
print.print_margin_top
0.5
print.print_oddpages
true
print.print_orientation
0
print.print_page_delay
50
print.print_pagedelay
500
print.print_paper_data
0
print.print_paper_height
11.00
print.print_paper_size_type
1
print.print_paper_size_unit
0
print.print_paper_width
8.50
print.print_reversed
false
print.print_scaling
1.00
print.print_shrink_to_fit
true
print.print_to_file
false
print.print_unwriteable_margin_bottom
13
print.print_unwriteable_margin_left
13
print.print_unwriteable_margin_right
13
print.print_unwriteable_margin_top
13
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Vendor ID
0x8086
Device ID
0x2a02
WebGL Renderer
Intel Inc. -- Intel GMA X3100 OpenGL Engine -- 2.1 APPLE-7.4.1
GPU Accelerated Windows
1/1 OpenGL
AzureCanvasBackend
quartz
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

jscher2000
  • Top 10 Contributor
2365 solutions 20923 answers

Do you have a Preview button at the bottom of the pane as shown in this screen shot from the help page (How to print websites)?

Question owner

No, in exactly the same spot is a "Hide Details" button, and it does not matter which printer is selected. There is no "Preview" button anywhere. When I click "Hide Details", the dialog box shrinks down to show the minimum info, not a preview. Aside from that on e button difference, all the other information on my dialog is identical to the one you provided.

Modified by watsontcbc

jscher2000
  • Top 10 Contributor
2365 solutions 20923 answers

Hopefully a Mac user will find this thread. If you can edit the subject line to include [Mac] that might help attract their eye.

dr_sassy 0 solutions 1 answers

Helpful Reply

I have the same problem on my Mac.

Hit the PDF button at the bottom left. Open your file as a PDF so you can preview the pages. Then go back to the Print menu and print only the pages you need.

Worked for me. Good on you for saving paper.