Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My cursor is disappearing in Firefox. Does anyone know how to fix this problem?

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

I have had this problem before, and it was advised that I check my addons, and remove a certain one. I have gone to addons, and don't see anything unusual there. Any suggestions will help.

I have had this problem before, and it was advised that I check my addons, and remove a certain one. I have gone to addons, and don't see anything unusual there. Any suggestions will help.

All Replies (1)

more options

You have a corrupted user agent that identifies you as Firefox/3.6.12

  • Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.12 XF_mmhpset GTB7.1 ( .NET CLR 3.5.30729) FBSMTWB*

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.