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Characters cannot be inserted in Firefox 17.0.1


Hello, Everyone:

I use FireFox 17.0.1 on Mac OS X Version 10.6.8. Recently, after updating Firefox, I have been unable to insert characters, such as ℃, from the "Show Character Viewer" window. When I select a character and click "Insert", nothing happens. It worked before the updating.

Could anyone tell how this problem can be resolved?

Thank you!


Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402


  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Question owner

I have updated to Firefox 18.0.1, but the problem remains.

Any solution?

Thank you!


Question owner

Just let everyone know that now I can insert those symbols with Firefox 19.0.

Thanks for the work!