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Adobe Acrobat unable to open documents using Firefox 17.0.1, with Max )S X version 10.7.5. Am able to open in Safari.

Posted

Using Adobe flash player version 11.5.502.136, Adobe Reader XI version 11.0.0, AdobePDFViewer NPAPl.plugin, unable to open documents, receive error message, "Adobe Reader unable to open in this browser." Safari will open documents.

Using Adobe flash player version 11.5.502.136, Adobe Reader XI version 11.0.0, AdobePDFViewer NPAPl.plugin, unable to open documents, receive error message, "Adobe Reader unable to open in this browser." Safari will open documents.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Simple plug-in
  • Amazon MP3 Downloader Plugin 1.0.17
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.0
  • Microsoft Lync 2010 Meeting Join Plug-in
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

ideato
  • Top 25 Contributor
764 solutions 5499 answers

Hello alouisell, see: PDF files are blank and can't be downloaded on Mac

thank you

Hello alouisell, see: [https://support.mozilla.org/en-US/kb/pdf-files-are-blank-and-cant-be-downloaded-mac#os=mac&browser=fx17 PDF files are blank and can't be downloaded on Mac] thank you