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computer will not update

Posted

I have updated my computer to the 17.0.1 several times and I keep getting the message that I STILL need to update. I am getting sick and tired of doing this and if It will not work then I will delete Firefox all together. After installing the new version I have also restarted my computer each time as well

I have updated my computer to the 17.0.1 several times and I keep getting the message that I STILL need to update. I am getting sick and tired of doing this and if It will not work then I will delete Firefox all together. After installing the new version I have also restarted my computer each time as well

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • GEPlugin
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB

More Information

ideato
  • Top 25 Contributor
756 solutions 5467 answers

Hello nanyehi59, your user agent is corrupted by Fast Browser Search (FBSMTWB) and that identifies you as Firefox/3.5.7

see your user agent:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729) FBSMTWB

you must reset user agent, see how to do that : Firefox is showing the wrong User Agent

see also : http://help.fastbrowsersearch.com/



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Hello nanyehi59, your user agent is corrupted by Fast Browser Search ('''FBSMTWB''') and that identifies you as Firefox/3.5.7 see your user agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/'''3.5.7''' (.NET CLR 3.5.30729) '''FBSMTWB''' you must '''reset user agent''', see how to do that : [https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible?redirectlocale=en-US&redirectslug=Websites+or+add-ons+incorrectly+report+incompatible+browser#w_firefox-is-showing-the-wrong-user-agent Firefox is showing the wrong User Agent] see also : http://help.fastbrowsersearch.com/ thank you Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.