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Firefox (17.0.1) no longer works with Adobe 10.1.4 and MAC OSX 10.7.5 Lion? Online disc. say Adobe 11.0 will not fix? Suggestions?

Posted

I can open pdf files in safari, however my office products work more effectively with Firefox. Currently the firefox browser shows a blank screen when I try to launch pdf file within my work program. So I would really like to be able to use firefox as the browser. Is there an update or fix that will work? Although I am currently on Adobe 10.1.4. after reading online discussions it suggests that 11.0 doesn't work either and so I hate to try another update. Everything was working fine with old Adobe version (which I don't know which one that would have been and not sure if and/how to get it back) until last Sunday when my husband decided to update my Adobe without my permission. Can anyone help?

I can open pdf files in safari, however my office products work more effectively with Firefox. Currently the firefox browser shows a blank screen when I try to launch pdf file within my work program. So I would really like to be able to use firefox as the browser. Is there an update or fix that will work? Although I am currently on Adobe 10.1.4. after reading online discussions it suggests that 11.0 doesn't work either and so I hate to try another update. Everything was working fine with old Adobe version (which I don't know which one that would have been and not sure if and/how to get it back) until last Sunday when my husband decided to update my Adobe without my permission. Can anyone help?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4
  • iPhoto6
  • npmnqmp 07076003

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1189 solutions 7758 answers

Update to Adobe 11 (it's more secure and better anyway, so you should update). Then try again.

Update to Adobe 11 (it's more secure and better anyway, so you should update). Then try again.
cor-el
  • Top 10 Contributor
  • Moderator
11991 solutions 111428 answers

Helpful Reply

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead. *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader PDF files may also be found under another entry like Portable document.