It's maddening that I can't fix something so simple.
When I click on the "+" a new page opens with unpopulated entries for websites. I've tried the steps in "New Page Tab" and managed to drag and drop a bookmark from my "library".
The prompts look OK but the site does not appear in the vacant entry box. It looks like it should work. Is there a simple (stupid) step that I'm missing?
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Why do you need to click "+"? You can open a bookmark in a tab by simply dragging it onto the tab bar.
Yes, it should work if you drag a bookmark or history item in an (empty) slot on the about:newtab page.
Do you at least see the nine slots on the new tab page?
Are any of them filled already?
This issue can be caused by an extension that isn't working properly.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
I want to choose what appears in the 9 boxes on the new tab screen. Why can't I click an empty box and enter the web address to be used for that box. Even if it did work, drag and drop a terrible way to do this. "Bookmarks-Add to new tabs" would be a 2 click operation. Instead some developer wanted to play with drag and drop and got it wrong. I suggest adding the simple functionality first and experiment with drag an drop later. Also it is suggested that add-ons could stop the functionality from working. This is like saying your car won't start if you put a passenger in it. I'd guess someone just made that suggestion to try to be helpful rather than out of any actual experience of it fixing this problem.
You can change the order of the boxes on the about:newtab page and drag an item to a different slot to pin it to that position or you can remove a website by clicking the close X to block that URL.
You can drag a bookmark or history item and drop them in a slot on the about:newtab page to pin them and have your own favorites sites showing.
Changes made manually on the about:newtab page are stored in the browser.newtabpage.pinned (default = [null]) and browser.newtabpage.blocked prefs that you can check/modify on the about:config page (Bug 791447).