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Swipe Gesture Not Working on Gmail/Google Search; Windows 8 Tablet - How to fix?

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Posted

When trying to use the swipe gesture to scroll in Gmail or Google Search, text is selected without scrolling. This occurs when I use the nightly, beta, or standard release channel. I have tried disabling add-ons, reinstalling Firefox, and resetting Firefox. If I reload Gmail, it works properly for ~5 secs. (i.e. scrolls as expected) and then reverts to the above behavior (simply selects text w/o scrolling). The problem does not occur in Chrome/IE. Thank you.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.5 r502
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • VLC media player Web Plugin 2.0.2
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Foxit Reader Plug-In For Firefox and Netscape
  • 5.1.10411.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20121209 Firefox/20.0

More Information

Application Basics
Name
Firefox
Version
20.0a1
User Agent
Mozilla/5.0 (Windows NT 6.2; WOW64; rv:20.0) Gecko/20121209 Firefox/20.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121209040202
browser.startup.homepage_override.mstone
20.0a1
extensions.lastAppVersion
20.0a1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
plugin.disable_full_page_plugin_for_types
application/pdf
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
Intel(R) HD Graphics 3000
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Adapter RAM
Unknown
Device ID
0x0116
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16433)
Driver Date
9-26-2012
Driver Version
9.17.10.2867
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics 3000)
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
true
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSSMIME
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSSSL
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSUTIL
3.14.0.1
3.14.0.1