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Mozilla v18 tab will not open with any controls how do I fix

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my tab will not open a new tab when i use any of the open tab functions (file open tab, ctrl +t, or just he + sign on the tab line. I do not have any of the ask toolbars installed. I alos woul like to kow about the pin and tab functions that I read about in the foum but I don't have those eigher.

I have windows 7 home premium Installed Memory 8 GB 7.89 GB usable 64 bit operating system

my tab will not open a new tab when i use any of the open tab functions (file open tab, ctrl +t, or just he + sign on the tab line. I do not have any of the ask toolbars installed. I alos woul like to kow about the pin and tab functions that I read about in the foum but I don't have those eigher. I have windows 7 home premium Installed Memory 8 GB 7.89 GB usable 64 bit operating system

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Facebook Desktop Plugin
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.3
  • GEPlugin
  • Unity Player 3.3.0f4
  • NPWLPG
  • Office Live Update v1.5
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • npdnu
  • npdnupdater2
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

Application Basics
Name
Firefox
Version
18.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Avery Toolbar
3.15.4.100013
true
toolbar@ask.com
Adblock Plus
2.2.1
false
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
ArcadeWeb
1.0.0
false
textlinks@arcadeweb.com
FacePaint
1.0
false
{31F37877-0076-4d26-8FD4-D9A7223FFC06}
Firebug
1.11.0
false
firebug@software.joehewitt.com
Friendly Gaming Simplifier
1.1.0.61
false
friendlygamingsimplifier@flies
I Want This
0.86.92
false
crossriderapp2258@crossrider.com
Kaspersky URL Advisor
11.0.2.579
false
linkfilter@kaspersky.ru
Kaspersky Virtual Keyboard
11.0.2.579
false
virtualKeyboard@kaspersky.ru
LivingPlay TextLinks
1.0.0
false
textlinks@lplay.com
PageRage Community Toolbar
3.16.0.3
false
{9565115d-c7d6-46d3-bd63-b67b481a4368}
RoboForm Toolbar for Firefox
7.7.6
false
{22119944-ED35-4ab1-910B-E619EA06A115}
Yontoo Layers
1.20.00
false
plugin@yontoo.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.cache.memory.capacity
65536
browser.display.show_image_placeholders
true
browser.history_expire_days.mirror
7
browser.places.smartBookmarksVersion
4
browser.search.param.yahoo-fr
chr-greentree_ff&type=685749&ilc=12
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.google.com
browser.startup.homepage_override.buildID
20121205060959
browser.startup.homepage_override.mstone
18.0
browser.tabs.loadInBackground
false
browser.tabs.onTop
false
browser.urlbar.autocomplete.enabled
true
browser.urlbar.autofill
true
dom.disable_open_during_load
false
extensions.lastAppVersion
18.0
font.internaluseonly.changed
false
general.useragent.extra.btrs
BTRS35926
general.useragent.extra.searchtoolbar
SearchToolbar/1.2
keyword.URL
http://fastestwebsearch.com/search?q=
network.cookie.prefsMigrated
true
network.http.max-connections
48
network.http.max-connections-per-server
16
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
8
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.proxy.pipelining
true
network.http.request.max-start-delay
0
network.protocol-handler.warn-external.dnupdate
false
places.database.lastMaintenance
1355258945
places.history.expiration.transient_current_max_pages
104858
places.last_vacuum
1295849983
plugin.expose_full_path
true
print.print_printer
Epson Stylus Photo R300 (M)
print.printer_Epson_Stylus_Photo_R300_(M).print_bgcolor
false
print.printer_Epson_Stylus_Photo_R300_(M).print_bgimages
false
print.printer_Epson_Stylus_Photo_R300_(M).print_command
print.printer_Epson_Stylus_Photo_R300_(M).print_downloadfonts
false
print.printer_Epson_Stylus_Photo_R300_(M).print_edge_bottom
0
print.printer_Epson_Stylus_Photo_R300_(M).print_edge_left
0
print.printer_Epson_Stylus_Photo_R300_(M).print_edge_right
0
print.printer_Epson_Stylus_Photo_R300_(M).print_edge_top
0
print.printer_Epson_Stylus_Photo_R300_(M).print_evenpages
true
print.printer_Epson_Stylus_Photo_R300_(M).print_footercenter
print.printer_Epson_Stylus_Photo_R300_(M).print_footerleft
&PT
print.printer_Epson_Stylus_Photo_R300_(M).print_footerright
&D
print.printer_Epson_Stylus_Photo_R300_(M).print_headercenter
print.printer_Epson_Stylus_Photo_R300_(M).print_headerleft
&T
print.printer_Epson_Stylus_Photo_R300_(M).print_headerright
&U
print.printer_Epson_Stylus_Photo_R300_(M).print_in_color
true
print.printer_Epson_Stylus_Photo_R300_(M).print_margin_bottom
0.5
print.printer_Epson_Stylus_Photo_R300_(M).print_margin_left
0.5
print.printer_Epson_Stylus_Photo_R300_(M).print_margin_right
0.5
print.printer_Epson_Stylus_Photo_R300_(M).print_margin_top
0.5
print.printer_Epson_Stylus_Photo_R300_(M).print_oddpages
true
print.printer_Epson_Stylus_Photo_R300_(M).print_orientation
0
print.printer_Epson_Stylus_Photo_R300_(M).print_page_delay
50
print.printer_Epson_Stylus_Photo_R300_(M).print_paper_data
1
print.printer_Epson_Stylus_Photo_R300_(M).print_paper_height
11.00
print.printer_Epson_Stylus_Photo_R300_(M).print_paper_size_type
0
print.printer_Epson_Stylus_Photo_R300_(M).print_paper_size_unit
0
print.printer_Epson_Stylus_Photo_R300_(M).print_paper_width
8.50
print.printer_Epson_Stylus_Photo_R300_(M).print_reversed
false
print.printer_Epson_Stylus_Photo_R300_(M).print_scaling
1.00
print.printer_Epson_Stylus_Photo_R300_(M).print_shrink_to_fit
true
print.printer_Epson_Stylus_Photo_R300_(M).print_to_file
false
print.printer_Epson_Stylus_Photo_R300_(M).print_unwriteable_margin_bottom
0
print.printer_Epson_Stylus_Photo_R300_(M).print_unwriteable_margin_left
0
print.printer_Epson_Stylus_Photo_R300_(M).print_unwriteable_margin_right
0
print.printer_Epson_Stylus_Photo_R300_(M).print_unwriteable_margin_top
0
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.csp.enable
false
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Adapter RAM
Unknown
Device ID
0x0042
Direct2D Enabled
true
DirectWrite Enabled
true (6.2.9200.16440)
Driver Date
8-31-2011
Driver Version
8.15.10.2509
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 10
Vendor ID
0x8086
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics)
AzureCanvasBackend
direct2d
AzureContentBackend
direct2d
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.4
4.9.4
NSS
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSSMIME
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSSSL
3.14.0.1 Basic ECC
3.14.0.1 Basic ECC
NSSUTIL
3.14.0.1
3.14.0.1

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23470 answers

Helpful Reply

hello teresa, the first extension in your list of addons is probably causing the issue (Avery Toolbar 3.15.4.100013, id: toolbar@ask.com).

some piece of adware has also overwritten the search provider used when searching from the awesome bar. you might want to install the search reset addon - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

for information about pinning tabs see Pinned Tabs - keep favorite websites open and just a click away

hello teresa, the first extension in your list of addons is probably causing the issue (Avery Toolbar 3.15.4.100013, id: toolbar@ask.com). some piece of adware has also overwritten the search provider used when searching from the awesome bar. you might want to install the search reset addon - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/ for information about pinning tabs see [[App Tabs - keep favorite websites open and just a click away]]
cor-el
  • Top 10 Contributor
  • Moderator
17538 solutions 158581 answers

Helpful Reply

Maybe you should reset all preferences as there seem to be a lot that have been modified (e.g. network.http and plugin.expose_full_path should have the default value). If you haven't changed them yourself and don't know what they are about then you should leave them at the default.

You can delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.

Maybe you should reset all preferences as there seem to be a lot that have been modified (e.g. network.http and plugin.expose_full_path should have the default value). If you haven't changed them yourself and don't know what they are about then you should leave them at the default. You can delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values. *http://kb.mozillazine.org/Resetting_preferences *http://kb.mozillazine.org/Preferences_not_saved