Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Web site freeze (some links doesnt work)

more options

www.irc-galleria.net and choose some user and try to go in albums and so on. mouse picture wont always change and when it change mostly time when u click nothing happens.

www.irc-galleria.net and choose some user and try to go in albums and so on. mouse picture wont always change and when it change mostly time when u click nothing happens.

All Replies (1)

more options

Hi,

Please try a Ctrl + F5 refresh. You may also have to Forget About This Site.

If the problem persists, you can reset Firefox and start afresh.

To save a listing of the add-ons, important modified preferences/settings etc. to quickly replicate the previous profile, please Copy all to clipboard (on the left of the reset button), and paste it into Office Excel, or OpenOffice/LibreOffice Calc, or notepad. However, it would be a good idea to check for the existence of the issue immediately after the reset.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!