Question

This Connection is Untrusted

I have just installed FF 17. I am running Win 8 Pro 64bit, Eset Smart Security 5. After installing FF 17, I went to the add-ons page. I got the following error message:

This Connection is Untrusted

You have asked Firefox to connect securely to services.addons.mozilla.org, but we can't confirm that your connection is secure.

         Normally, when you try to connect securely,

sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.


         What Should I Do?
         
           If you usually connect to

this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.


services.addons.mozilla.org uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

Now this is your site. Why the error. Mozilla does not even trust their own page? I had this issue with FF 16, but found that NOT installing the auto-update feature got rid of this error message.

Now I have been all over the web Googling this error message, and there are pages on pages, but no Final, nor concrete solution. Even here on your Support forum loads of questions, yet not one answer.

I have seen: 1. Make sure my pc clock is right. It is. 2.Turn off SSL in Eset. Not a chance. Why do I have a firewall for? 3. Choose I know the risks, and make an exception. If I do that I will have to make exception for the entire web. Not a chance.

I didn't have this issue until version 16, any version prior to this worked like a charm.

So what in sam hill have you done to FF, to cause this? I think it about time this is resolved so your users don't have to muck around with their security apps.

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