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stops responding when signing in to ebay and stops internet explorer also until computer powered back on from shut down

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when asked to sign back in to my ebay firefox stopped resonding and when i closed it down and tried to reopen firefox it does nothing so i tried explorer and it also would not open.i tried a restart and it was the same.i shut down and they worked again but i still cannot use firefox to sign in to ebay,explorer works no problem.i tried resetting firefox to no effect and im using 1701 so no update available.i tried clearing cache and memory --no change(im on windows 7 home premium)on a HP laptop.this started 3 days ago

when asked to sign back in to my ebay firefox stopped resonding and when i closed it down and tried to reopen firefox it does nothing so i tried explorer and it also would not open.i tried a restart and it was the same.i shut down and they worked again but i still cannot use firefox to sign in to ebay,explorer works no problem.i tried resetting firefox to no effect and im using 1701 so no update available.i tried clearing cache and memory --no change(im on windows 7 home premium)on a HP laptop.this started 3 days ago

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Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Facebook Video Calling Plugin
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Foxit Reader Plug-In For Firefox and Netscape
  • 5.1.10411.0
  • NPWLPG
  • Yahoo Application State Plugin version 1.0.0.7
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

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