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I can't create the folder for a bookmark in the current tab(Cntr+D). In 3 sec. the folder is spontaneously created with other name

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  • Last reply by Svetlana

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After clicking on the "New Folder", there is a field for entering the name of the folder. After 3 seconds. This field is automatically closed, and get a folder named "New Folder", or a few letters that are able to enter up to 3 seconds. Firefox 17.01.

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Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.


Please let us know whether the issue persists in the Safe Mode. Thanks!