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How can I get Firefox to start downloading pdf's again?

Posted

For unknown reason Firefox 17.0.1 has stopped downloading pdf's. This was happening before upgrading to 17.0.1, and before upgrading to Mac OS 10.8.3 from 10.7.4. In order to get pdf's printed, I have to copy the links and download them on another browser, such as Safari. On the other hand, browsing with Safari alone won't work because it messes up the various websites' formats, and becomes unreadable. Firefox will also have this problem occasionally, but usually not.

    To overcome the problems I down loaded Chrome and Camino, but they only allow new pages as tabs, instead of fresh windows, so they have just added to the frustration! Since I never had these types of problems before, I can't figure out if it is the browsers, or my OS, but I suspect the latter. Have you had similar reports, and if so, where you able to offer assistance?  Thank you.

Chosen solution

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

Read this answer in context 4

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • DivX VOD Helper Plug-in
  • DivX Plus Web Player version 2.2.1.3
  • NDS Player Plugin
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 10.1.4
  • Shockwave Flash 11.2 r202
  • Speed Download Plugin. Allows downloads to be redirected to Speed Download
  • RealPlayer Plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96750 answers

Chosen Solution

You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

Question owner

Dear cor-el, That's amazing! I did as you suggested, and it seems to function properly once again. Thanks!