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after clicking on "updates that are critical" the diaglog box goes and goes and goes and goes and goes and goes and goes and goes ..nowhere why do critical upda

Posted

for many days when i click on update firefox - critical etc. the screen bar never stops - i left for an hour and it still did not install the update(s) i have unexplained mini crahses and wonder if it is perhaps this critical update that won't update on my computer 64 bit windows 7 4 gig ram 750 had drive lenovo about a year old machine

Additional System Details

Installed Plug-ins

  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.5 r502
  • iTunes Detector Plug-in
  • npsitesafety
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • 4.1.10329.0
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • NPWLPG
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:8.0.1) Gecko/20100101 Firefox/8.0.1

More Information

Tyler Downer
  • Administrator
  • Moderator
1166 solutions 6649 answers

Please go to www.getfirefox.com, and download and install Firefox 17.0.1 from there.