X
Tap here to go to the mobile version of the site.

Support Forum

Cannot enter name and password on site

Posted

Using MAC OS 10.2.8 and FireFox 2.0.0.20. Never any issues until 3 days ago. Went to my files hosting site and I wasn't automatically logged in. Went to log in and I am unable to type in my name and password in the fields. Mouse stays the arrow. Have cleared all cookies and emptied the cache per trouble shooting advice. Other than this it is working fine.

Using MAC OS 10.2.8 and FireFox 2.0.0.20. Never any issues until 3 days ago. Went to my files hosting site and I wasn't automatically logged in. Went to log in and I am unable to type in my name and password in the fields. Mouse stays the arrow. Have cleared all cookies and emptied the cache per trouble shooting advice. Other than this it is working fine.

Additional System Details

Installed Plug-ins

  • Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Netscape Navigator Default Plug-in
  • Shockwave Flash 9.0 r28
  • Java 1.3.1 Plug-in (CFM)
  • Macromedia Shockwave for Director Netscape plug-in, version 10.1.1
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides support for Digital Rights Management
  • Provides support for Windows Media.
  • Java 1.3.1 Plug-in

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.20) Gecko/20081217 Firefox/2.0.0.20

More Information

cor-el
  • Top 10 Contributor
  • Moderator
12532 solutions 115566 answers

Helpful Reply

It is possible that the site no longer supports your very old Firefox 2.0.0.20 version.

Doesn't there appear any text if you set focus to those fields and type the name?

Can you use the tab key to reach those fields?

It is possible that the site no longer supports your very old Firefox 2.0.0.20 version. Doesn't there appear any text if you set focus to those fields and type the name? Can you use the tab key to reach those fields? * http://kb.mozillazine.org/accessibility.tabfocus

Question owner

Using the tab key worked! Thank very kindly for ending 5 days of frustration.

Using the tab key worked! Thank very kindly for ending 5 days of frustration.

Helpful Reply

Arrrggg. Spoke to quickly. Using tab key allowed me to login, but once logged in I can't get the mouse to activate the download. But if I log out the site works fine.

Arrrggg. Spoke to quickly. Using tab key allowed me to login, but once logged in I can't get the mouse to activate the download. But if I log out the site works fine.