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if I delete firefox will I lose all bookmarks

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I have a virus and want to delete firefox and re-download it. will I lose all my bookmarks?

I have a virus and want to delete firefox and re-download it. will I lose all my bookmarks?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Google Update
  • McAfee MSC FF plugin DLL
  • Shockwave Flash 11.3 r300
  • SiteAdvisor
  • 5.1.10411.0
  • Adobe PDF Plug-In For Firefox and Netscape
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 solutions 10735 answers

Deleting Firefox isn't the best option if you have a virus. Try to do the following (after you update Firefox Update Firefox to the latest release):

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Deleting Firefox isn't the best option if you have a virus. Try to do the following (after you update Firefox [[Update Firefox to the latest version]]): '''Scan for Malware''' Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try some of the following programs to scan for malware: * [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one) Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. '''Reset Firefox''' The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!
cor-el
  • Top 10 Contributor
  • Moderator
17578 solutions 158993 answers

There are other things that need your attention.

Your plugins list in the system details show that you have two older Flash plugins installed.

  • Shockwave Flash 11.4 r402
  • Shockwave Flash 11.3 r300

You should remove (uninstall) them both and install the latest Flash player.

There are other things that need your attention. Your plugins list in the system details show that you have two older Flash plugins installed. * Shockwave Flash 11.4 r402 * Shockwave Flash 11.3 r300 You should remove (uninstall) them both and install the latest Flash player. *http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html *http://www.adobe.com/software/flash/about/ *http://helpx.adobe.com/flash-player.html