X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Can't login to Gmail because I don't have cookies enabled. Help?

Posted

I can't login to Gmail. It says cookies are turned of, but they ARE turned on. I have tried everything, including reinstalling firefox, but nothing helps.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • GEPlugin
  • Shockwave Flash 11.4 r402
  • VLC media player Web Plugin 2.0.2
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Programfakta
Namn
Firefox
Version
17.0.1
Användaragent
Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0
Profilmapp
Öppna mapp
Aktiva insticksmoduler
about:plugins
Byggkonfiguration
about:buildconfig
Kraschrapporter
about:crashes
Minnesanvändning
about:memory
Tillägg
Namn
Version
Aktiverad
ID
avast! WebRep
7.0.1456
false
wrc@avast.com
Java Console
6.0.33
false
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
Java Console
6.0.37
false
{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Viktiga ändrade inställningar
Namn
Värde
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
extensions.lastAppVersion
17.0.1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
26826
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Grafik
Adapterbeskrivning
NVIDIA GeForce FX 5950 Ultra
Leverantörs-ID
0x10de
Enhets-ID
0x0333
Adapter-RAM
Unknown
Adapterdrivrutin
nv4_disp
Drivrutinsversion
6.14.11.7516
Drivrutinsdatum
5-2-2008
WebGL-renderare
Blockeras på grund av grafikdrivrutinens version. Prova att uppdatera grafikdrivrutinen till version 257.21 eller senare.
Grafikaccelererade fönster
0. Blockeras på grund av grafikdrivrutinens version. Prova att uppdatera grafikdrivrutinen till version 257.21 eller senare.
AzureCanvasBackend
cairo
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Tillgänglighet
Aktiverad
0
Förhindra tillgänglighet
0
Biblioteksversioner
Förväntad minimiversion
Version som används
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

philipp
  • Top 10 Contributor
  • Moderator
2042 solutions 8887 answers

hello emilsson01, please go through the troubleshooting steps described at: Websites say cookies are blocked - Unblock them.

Question owner

I have already done this, and it didn't work. I think it stopped working directly after I installed Spybot S&D, so I uninstalled it, but that didn't help either. Also, I do have adware on my computer, that I haven't got rid of yet.

I will try your solution again and come back with results.

Modified by emilsson01

Macman57 0 solutions 4 answers

I have the same problem and to get it to work I have gone into Tools, Options, Privacy, Show Cookies and deleted all cookies, then go to the Advanced tab, find Cached Web Content and click the Clear Now button. After you cleared the Cache restart Firefox and it works normal, but only for so long, in my case 1 day, then I had to do it over again. This has been happening since I went from Firefox 16 to Firefox 17.