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On opening first bookmark of folder by middle mouse click, Firefox closes.

Posted

I did a fresh install of Firefox, after deleting all folders and profiles of my previous installation. I did not install any extensions and did not change any settings.

When opening the first bookmark of a folder in the bookmark menu (or toolbar) by middle mouse click, Firefox closes. All other bookmarks (second and further) open just fine.

If two or more tabs are open, the "do you really want to close all tabs" pop up appears.

After searching through about:config and not finding anything related, I now think it may be caused by my Logitech drivers? Maybe you already experienced problems with Logitech drivers before and give me a hint...

Thank you in advance

I did a fresh install of Firefox, after deleting all folders and profiles of my previous installation. I did not install any extensions and did not change any settings. When opening the first bookmark of a folder in the bookmark menu (or toolbar) by middle mouse click, Firefox closes. All other bookmarks (second and further) open just fine. If two or more tabs are open, the "do you really want to close all tabs" pop up appears. After searching through about:config and not finding anything related, I now think it may be caused by my Logitech drivers? Maybe you already experienced problems with Logitech drivers before and give me a hint... Thank you in advance

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.0.2
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 5.1.10411.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Office Live Update v1.5
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • DivX Web Player version 1.5.0.52
  • NPWLPG
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.69

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Allgemeine Informationen
Name
Firefox
Version
17.0.1
User-Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
Profilordner
Ordner anzeigen
Aktivierte Plugins
about:plugins
Build-Konfiguration
about:buildconfig
Absturzberichte
about:crashes
Speicherverwendung
about:memory
Erweiterungen
Name
Version
Aktiviert
ID
Wichtige modifizierte Einstellungen
Name
Wert
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
extensions.lastAppVersion
17.0.1
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
69073
privacy.sanitize.migrateFx3Prefs
true
Grafik
Karten-Beschreibung
AMD Radeon HD 6900 Series
Vendor-ID
0x1002
Geräte-ID
0x6719
Karten-RAM
2048
Karten-Treiber
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Treiber-Version
9.2.0.0
Treiber-Datum
9-27-2012
Karten-Beschreibung (GPU #2)
Intel(R) HD Graphics Family
Vendor-ID (GPU #2)
0x8086
Geräte-ID (GPU #2)
0x0112
Karten-RAM (GPU #2)
Unknown
Karten-Treiber (GPU #2)
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Treiber-Version (GPU #2)
8.15.10.2509
Treiber-Datum (GPU #2)
8-31-2011
Direct2D aktiviert
true
DirectWrite aktiviert
true (6.1.7601.17789)
ClearType-Parameter
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
WebGL-Renderer
Google Inc. -- ANGLE (AMD Radeon HD 6900 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU-beschleunigte Fenster
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Inkrementelle GC
1
Barrierefreiheit
Aktiviert
0
Barrierefreiheit verhindern
0
Bibliotheken-Versionen
Minimal vorausgesetzte Version
Verwendete Version
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

dumdidadida 155 solutions 1440 answers

Hi,

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

You can try to right-click and Toggle the key browser.tabs.warnOnCloseOtherTabs to false in about:config

about:config Entries

The Config Descriptions add-on adds helpful source comments in about:config.

Hi, '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.'' ''(If you're not using it, switch to the Default theme.)'' * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut. * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. ''Don't select anything right now, just use "'Start in Safe Mode"'' ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.'' '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.'' You can try to right-click and '''Toggle''' the key '''browser.tabs.warnOnCloseOtherTabs''' to '''false''' in [http://kb.mozillazine.org/About:config about:config] [http://kb.mozillazine.org/About:config_entries about:config Entries] The [https://services.addons.mozilla.org/en-US/firefox/discovery/addon/config-descriptions/ Config Descriptions] add-on adds helpful source comments in about:config.

Question owner

Well, did you even read my question? It's a fresh installation, NO EXTENSIONS installed.

The problem remains when starting in safe mode and the change of browser.tabs.warnOnCloseOtherTabs unfortunately made no improvement...

Well, did you even read my question? It's a fresh installation, NO EXTENSIONS installed. The problem remains when starting in safe mode and the change of '''browser.tabs.warnOnCloseOtherTabs''' unfortunately made no improvement...
dumdidadida 155 solutions 1440 answers

Actually Safe Mode also disables, themes and hardware acceleration in addition to extensions as pointed out in the above link. browser.tabs.warnOnCloseOtherTabs is the setting related to "do you really want to close all tabs".

You can try entering about:crashes in the location (address) bar, check for crash reports if any corresponding to the time when this happens and click a link. You can also post it here.

Firefox crash

Crash help

Actually Safe Mode also disables, themes and hardware acceleration in addition to extensions as pointed out in the above link. browser.tabs.warnOnCloseOtherTabs is the setting related to "do you really want to close all tabs". You can try entering '''about:crashes''' in the location (address) bar, check for crash reports if any corresponding to the time when this happens and click a link. You can also post it here. [https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help Firefox crash] [https://support.mozilla.org/en-US/kb/helping-crashes Crash help]

Question owner

(Un)Fortunately there are no crashes. Neither before nor after reproducing the pop up message.

It doesn't really "feel" like a crash at all. I open the first bookmark of a folder, the tab opens (I forgot to mention that before, the desired website opens in a new tab!), but nevertheless Firefox behaves as if I wanted to close all open tabs and throws the "do you want to close all open tabs blabla" pop up. Which I can reject and continue to browse normally.

(Un)Fortunately there are no crashes. Neither before nor after reproducing the pop up message. It doesn't really "feel" like a crash at all. I open the first bookmark of a folder, the tab opens (I forgot to mention that before, the desired website opens in a new tab!), but nevertheless Firefox behaves as if I wanted to close all open tabs and throws the "do you want to close all open tabs blabla" pop up. Which I can reject and continue to browse normally.
dumdidadida 155 solutions 1440 answers
Please check if this happens in a [https://support.mozilla.org/en-US/kb/Managing-profiles new profile]. [https://support.mozilla.org/en-US/kb/Profiles?s=profile&r=2&e=sph&as=s Profiles Howto] [https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles Profile Manager] [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder & Files]

Question owner

Problem remains.

Would have surprised me, because the previous profile was new ;)

Problem remains. Would have surprised me, because the previous profile was new ;)
dumdidadida 155 solutions 1440 answers

Is it with the default set of bookmarks, or with a custom imported set?

Is it with the default set of bookmarks, or with a custom imported set?

Question owner

Default bookmarks :\

Default bookmarks :\
dumdidadida 155 solutions 1440 answers

You can try to check this in Windows Safe Mode with networking.

Safe Mode

You can try to check this in Windows [http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode Safe Mode with networking]. [http://windows.microsoft.com/en-US/windows7/what-is-safe-mode Safe Mode]

Question owner

Yeah, no problem in Windows safe mode :P That confirms my guess that it's the Logitech drivers fault, right? :(

Yeah, no problem in Windows safe mode :P That confirms my guess that it's the Logitech drivers fault, right? :(
dumdidadida 155 solutions 1440 answers

Probably. It would also be helpful to check the Logitech forum for similar issues.

Probably. It would also be helpful to check the Logitech forum for similar issues.

Question owner

Anyway, thank you very much for your time and help!

Anyway, thank you very much for your time and help!
dumdidadida 155 solutions 1440 answers

No problem :)

No problem :)