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No CSS loaded and no video plays in FF17

Posted

I have my firefox 17.0. It did not load the css of any website and it can not play any video though I have latest version of Flash 11.5. It shows only black screen and video is not loaded.

I have my firefox 17.0. It did not load the css of any website and it can not play any video though I have latest version of Flash 11.5. It shows only black screen and video is not loaded.

Chosen solution

hello ronak1411, i don't know if it is related to the problem you've mentioned, but there is an extension named "DataMngr" in your list of addons which might be part of malware on your pc. please do a full scan of your system with the security software already in place and also a different tool like the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

then you either might want to do a reset of firefox or manually remove the DataMngr-extension & install the search reset addon - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

regarding the issue of flash content not playing - shockwave flash isn't listed as one of your installed plugins, please check in firefox > addons > plugins if it is listed there & marked as enabled. if it isn't present at all, please install it again from http://get.adobe.com/flashplayer (please note that there are different versions for firefox and internet explorer).

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Facebook Video Calling Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Picasa plugin
  • Yahoo Application State Plugin version 1.0.0.7
  • np-mswmp
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
DataMngr
1.0
true
{1FD91A9C-410C-4090-BBCC-55D3450EF433}
Google Translator for Firefox
2.1.0.2
true
translator@zoli.bod
IDM CC
7.3.31
true
mozilla_cc@internetdownloadmanager.com
Skype Click to Call
6.4.0.11328
true
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
942080
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20121128204232
browser.startup.homepage_override.mstone
17.0.1
extensions.lastAppVersion
17.0.1
gfx.direct3d.prefer_10_1
true
keyword.URL
http://dts.search-results.com/sr?src=ffb&appid=127&systemid=431&sr=0&q=
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1353682813
places.history.enabled
false
places.history.expiration.transient_current_max_pages
101504
plugin.disable_full_page_plugin_for_types
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
Intel(R) HD Graphics Family
Vendor ID
0x8086
Device ID
0x0116
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
Driver Version
8.15.10.2462
Driver Date
7-26-2011
Adapter Description (GPU #2)
NVIDIA GeForce 610M
Vendor ID (GPU #2)
0x10de
Device ID (GPU #2)
0x1058
Adapter RAM (GPU #2)
2048
Adapter Drivers (GPU #2)
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version (GPU #2)
8.17.12.8564
Driver Date (GPU #2)
10-16-2011
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17514)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics Family) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

philipp
  • Top 25 Contributor
  • Moderator
5342 solutions 23599 answers

Chosen Solution

hello ronak1411, i don't know if it is related to the problem you've mentioned, but there is an extension named "DataMngr" in your list of addons which might be part of malware on your pc. please do a full scan of your system with the security software already in place and also a different tool like the free version of malwarebytes.

Troubleshoot Firefox issues caused by malware

then you either might want to do a reset of firefox or manually remove the DataMngr-extension & install the search reset addon - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

regarding the issue of flash content not playing - shockwave flash isn't listed as one of your installed plugins, please check in firefox > addons > plugins if it is listed there & marked as enabled. if it isn't present at all, please install it again from http://get.adobe.com/flashplayer (please note that there are different versions for firefox and internet explorer).

hello ronak1411, i don't know if it is related to the problem you've mentioned, but there is an extension named "DataMngr" in your list of addons which might be part of malware on your pc. please do a full scan of your system with the security software already in place and also a different tool like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes]. [[Troubleshoot Firefox issues caused by malware]] then you either might want to do a [[Reset Firefox – easily fix most problems|reset of firefox]] or manually remove the DataMngr-extension & install the search reset addon - it will revert the most common customziations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/ regarding the issue of flash content not playing - shockwave flash isn't listed as one of your installed plugins, please check in firefox > addons > plugins if it is listed there & marked as enabled. if it isn't present at all, please install it again from http://get.adobe.com/flashplayer (please note that there are different versions for firefox and internet explorer).