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Can only open one link at a time; any page in new tab will seem to load but appears blank. I have to open a new browser to go to a new page. Why?

Posted

This just began to happen yesterday. I have a MacBook Pro 10.7.5. I can always get to the first page that I open in a new browser, but any page after that that I try to open in a new tab will seem to load but the page is blank. This does not just happen with one website I have tried myriad of different sites.. only the first tab loads in a new browser. I am having to open a new browser if i want to go to another link - very frustrating..

This just began to happen yesterday. I have a MacBook Pro 10.7.5. I can always get to the first page that I open in a new browser, but any page after that that I try to open in a new tab will seem to load but the page is blank. This does not just happen with one website I have tried myriad of different sites.. only the first tab loads in a new browser. I am having to open a new browser if i want to go to another link - very frustrating..

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Shockwave Flash 11.4 r402
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Picasa plugin.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • 5.1.10411.0
  • Facebook Video Calling by Skype
  • Plugin for Wacom tablets.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/18.0 Firefox/18.0

More Information

I have tried to clear all my history including cache and cookies and then restart FF - problem continued to happen.
I am not sure what else to do.. this is weird.

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1283 solutions 8489 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Question owner

Thank you so much. I had tried this before and it fixed the problem, and then I re-installed all my add ons that I had before. When I did this the same problem began to happen! So it was obviously one of the add-ons. I went through the restart FF process again and installed my add-ons one by one to see which one was causing the problem. I found that it was New Tab King causing this problem! I have had New Tab King for at least a month now and this never started happening until today... weird... but great to have it figured out! Thank you so much! Beware of New Tab King!

Thank you so much. I had tried this before and it fixed the problem, and then I re-installed all my add ons that I had before. When I did this the same problem began to happen! So it was obviously one of the add-ons. I went through the restart FF process again and installed my add-ons one by one to see which one was causing the problem. I found that it was New Tab King causing this problem! I have had New Tab King for at least a month now and this never started happening until today... weird... but great to have it figured out! Thank you so much! Beware of New Tab King!
newtabking 0 solutions 2 answers

Helpful Reply

Hi - This is Eddie from NTK. We just released an updated version handling the new Firefox Beta - please grab it from https://addons.mozilla.org/en-us/firefox/addon/new-tab-king/versions/

Apologies for the bad experience. We're working hard to chase the never-ending Mozilla release train... --eddie

Hi - This is Eddie from NTK. We just released an updated version handling the new Firefox Beta - please grab it from https://addons.mozilla.org/en-us/firefox/addon/new-tab-king/versions/ Apologies for the bad experience. We're working hard to chase the never-ending Mozilla release train... --eddie

Question owner

Eddie/NTK people - Thank you so much. I've had nothing but good experiences with New Tab King prior to this and I figured it was an issue with updates etc...

Thanks a bunch for the speedy reply and fix! I am back to using the new NTK :)

Eddie/NTK people - Thank you so much. I've had nothing but good experiences with New Tab King prior to this and I figured it was an issue with updates etc... Thanks a bunch for the speedy reply and fix! I am back to using the new NTK :)
newtabking 0 solutions 2 answers

Glad this worked out. Feel free to contact us at support@newtabking.com if you need anything. --eddie

Glad this worked out. Feel free to contact us at support@newtabking.com if you need anything. --eddie