X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

After updating to firefox 17.0 when I do a scan with Norton 360 it does not pick up tracking cookies what has changed from 16.0.02

Posted

After updating to firefox 17.0 when I do a scan with Norton 360 it no longer picks up tracking cookies. These cookies that were picked up with firefox 16.0.02 what have you changed? Further I am getting sick of these updates - at least tell us users what has changed in new versions.

Chosen solution

First, we do tell what has changed in each version, http://www.mozilla.org/en-US/firefox/17.0/releasenotes/.

Second, Norton should still be able to remove your cookies (just so you know cookies usually are harmless and you don't need to worry about removing them). If it doesn't, you can remove cookies from inside Firefox Cookies - Information that websites store on your computer

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • VLC media player Web Plugin 2.0.2
  • GEPlugin
  • 5.1.10411.0
  • NPWLPG
  • AmazonMP3DownloaderPlugin 1.0.15

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Chosen Solution

First, we do tell what has changed in each version, http://www.mozilla.org/en-US/firefox/17.0/releasenotes/.

Second, Norton should still be able to remove your cookies (just so you know cookies usually are harmless and you don't need to worry about removing them). If it doesn't, you can remove cookies from inside Firefox Cookies - Information that websites store on your computer

Question owner

With 17.0 Norton 360 still does not pick up tracking cookies that were picked up with 16.0.2. Uninstalled 17.0 and reinstalled 16.0.2 - tracking cookies are picked up - updated to 17.0 and again no tracking cookies. WHAT HAS CHANGED FROM 16.0.2 TO 17.0 THAT WOULD CAUSE THIS. I did not see anything in list of changes that would seem to reflect this situation. Is this a new bug.

Question owner

YOU HAVE NOT ANSWERED MY QUESTION! MY PROBLEM HAS NOT BEEN SOLVED! - Please respond -

Question owner

Yes I have installed the Norton patches - the problem is that when I visit sites which I know I pick up tracking cookies with firefox 16.0.2 when I do with 17.0 Norton 360 will not find and remove them as it did with 16.0.2. WHY