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How to remove Ask.com from New Tabs.

Posted

I don't have a question, just a suggestion for others with a similar issue.

I recently upgraded to FF 17.0. I also tried a couple of new extensions because my old ones were incompatible. It seems that one of the new extensions installed Ask.com on any New Tabs that I opened. I searched for a fix and could only come up with

https://support.mozilla.org/en-US/questions/837470

I started FF in Safe Mode with everything disabled and it still happened. I removed all the new extensions and it still happened.

Finally, I figured something out that DID work. If you are having a similar problem, try this:

Type "about:config" into the address bar.

Type "ask" into the Search bar.

Find the following entry:

browser.newtab.url

Double-click on it and simply delete the value. Now all of your New Tabs will open to a blank page. Or, if you want a different page, type in the address (e.g. google.com, bing,com, etc.).

Problem solved.

I don't have a question, just a suggestion for others with a similar issue. I recently upgraded to FF 17.0. I also tried a couple of new extensions because my old ones were incompatible. It seems that one of the new extensions installed Ask.com on any New Tabs that I opened. I searched for a fix and could only come up with https://support.mozilla.org/en-US/questions/837470 I started FF in Safe Mode with everything disabled and it still happened. I removed all the new extensions and it still happened. Finally, I figured something out that DID work. If you are having a similar problem, try this: Type "about:config" into the address bar. Type "ask" into the Search bar. Find the following entry: browser.newtab.url Double-click on it and simply delete the value. Now all of your New Tabs will open to a blank page. Or, if you want a different page, type in the address (e.g. google.com, bing,com, etc.). Problem solved.

Modified by jsnrch003

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • 5.1.10411.0
  • IE Tab 2 Plug-in for Mozilla/Firefox

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Clearly
7.3346.272.999
true
readable@evernote.com
ColorfulTabs
17.0
true
{0545b830-f0aa-4d7e-8820-50a4629a56fe}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Evernote Web Clipper
5.4
true
{E0B8C461-F8FB-49b4-8373-FE32E9252800}
IE Tab 2 (FF 3.6+)
4.1.3.1
true
{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
RoboForm Toolbar for Firefox
7.8.4.7
true
{22119944-ED35-4ab1-910B-E619EA06A115}
Tab Mix Lite
4.15
true
tab.mix.lite@hemiolasun.tw
Garmin Communicator
4.0.1.0
false
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
Logitech Device Detection
1.23.0.5
false
DeviceDetection@logitech.com
Tab Mix Plus
0.4.0.3
false
{dc572301-7619-498c-a57d-39143191b318}
Important Modified Preferences
Name
Value
accessibility.browsewithcaret
true
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
76800
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.link.open_newwindow.restriction
0
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.privatebrowsing.dont_prompt_on_enter
true
browser.search.openintab
true
browser.search.suggest.enabled
false
browser.search.useDBForOrder
true
browser.sessionstore.max_tabs_undo
30
browser.sessionstore.resume_from_crash
false
browser.startup.homepage
http://www.bing.com/?pc=MOZO
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
browser.startup.homepage_reset
http://www.bing.com/?pc=MOZO
browser.tabs.closeButtons
3
browser.tabs.closeWindowWithLastTab
false
browser.tabs.loadInBackground
false
browser.tabs.warnOnClose
false
browser.zoom.full
false
dom.disable_window_move_resize
true
dom.ipc.plugins.enabled.npietab2.dll
true
extensions.lastAppVersion
17.0
font.name.sans-serif.x-western
Verdana
general.useragent.extra.brc
gfx.direct3d.prefer_10_1
true
keyword.URL
http://www.bing.com/search?form=MOZPLB&pc=MOZO&q=
network.cookie.lifetimePolicy
2
network.cookie.prefsMigrated
true
network.dnsCacheEntries
512
network.dnsCacheExpiration
3600
network.http.max-connections
48
network.http.max-connections-per-server
24
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
4
network.http.pipelining
true
network.http.pipelining.firstrequest
false
network.http.pipelining.maxrequests
8
network.http.pipelining.ssl
true
network.http.proxy.pipelining
true
network.http.proxy.version
1.0
network.protocol-handler.expose.mailto
true
network.protocol-handler.external.mailto
false
places.database.lastMaintenance
1354115769
places.history.enabled
false
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1305842720
plugin.disable_full_page_plugin_for_types
video/quicktime,video/x-mpeg,video/mpeg,audio/x-mpeg,audio/mpeg,audio/x-wav,audio/wav,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,…
print.print_printer
Canon MP560 series Printer
print.printer_Canon_Inkjet_i860.print_bgcolor
false
print.printer_Canon_Inkjet_i860.print_bgimages
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print.printer_Canon_Inkjet_i860.print_command
print.printer_Canon_Inkjet_i860.print_downloadfonts
false
print.printer_Canon_Inkjet_i860.print_edge_bottom
0
print.printer_Canon_Inkjet_i860.print_edge_left
0
print.printer_Canon_Inkjet_i860.print_edge_right
0
print.printer_Canon_Inkjet_i860.print_edge_top
0
print.printer_Canon_Inkjet_i860.print_evenpages
true
print.printer_Canon_Inkjet_i860.print_footercenter
print.printer_Canon_Inkjet_i860.print_footerleft
&PT
print.printer_Canon_Inkjet_i860.print_footerright
&D
print.printer_Canon_Inkjet_i860.print_headercenter
print.printer_Canon_Inkjet_i860.print_headerleft
&T
print.printer_Canon_Inkjet_i860.print_headerright
&U
print.printer_Canon_Inkjet_i860.print_in_color
true
print.printer_Canon_Inkjet_i860.print_margin_bottom
0.5
print.printer_Canon_Inkjet_i860.print_margin_left
0.5
print.printer_Canon_Inkjet_i860.print_margin_right
0.5
print.printer_Canon_Inkjet_i860.print_margin_top
0.5
print.printer_Canon_Inkjet_i860.print_oddpages
true
print.printer_Canon_Inkjet_i860.print_orientation
0
print.printer_Canon_Inkjet_i860.print_pagedelay
500
print.printer_Canon_Inkjet_i860.print_paper_data
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print.printer_Canon_Inkjet_i860.print_paper_height
11.00
print.printer_Canon_Inkjet_i860.print_paper_size_type
0
print.printer_Canon_Inkjet_i860.print_paper_size_unit
0
print.printer_Canon_Inkjet_i860.print_paper_width
8.50
print.printer_Canon_Inkjet_i860.print_reversed
false
print.printer_Canon_Inkjet_i860.print_scaling
1.00
print.printer_Canon_Inkjet_i860.print_shrink_to_fit
true
print.printer_Canon_Inkjet_i860.print_to_file
false
print.printer_Canon_Inkjet_i860.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_i860.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_i860.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_i860.print_unwriteable_margin_top
0
print.printer_Canon_MP560_series_Printer.print_bgcolor
false
print.printer_Canon_MP560_series_Printer.print_bgimages
false
print.printer_Canon_MP560_series_Printer.print_command
print.printer_Canon_MP560_series_Printer.print_downloadfonts
false
print.printer_Canon_MP560_series_Printer.print_edge_bottom
0
print.printer_Canon_MP560_series_Printer.print_edge_left
0
print.printer_Canon_MP560_series_Printer.print_edge_right
0
print.printer_Canon_MP560_series_Printer.print_edge_top
0
print.printer_Canon_MP560_series_Printer.print_evenpages
true
print.printer_Canon_MP560_series_Printer.print_footercenter
print.printer_Canon_MP560_series_Printer.print_footerleft
&PT
print.printer_Canon_MP560_series_Printer.print_footerright
&D
print.printer_Canon_MP560_series_Printer.print_headercenter
print.printer_Canon_MP560_series_Printer.print_headerleft
&T
print.printer_Canon_MP560_series_Printer.print_headerright
&U
print.printer_Canon_MP560_series_Printer.print_in_color
true
print.printer_Canon_MP560_series_Printer.print_margin_bottom
0
print.printer_Canon_MP560_series_Printer.print_margin_left
0
print.printer_Canon_MP560_series_Printer.print_margin_right
0
print.printer_Canon_MP560_series_Printer.print_margin_top
0
print.printer_Canon_MP560_series_Printer.print_oddpages
true
print.printer_Canon_MP560_series_Printer.print_orientation
0
print.printer_Canon_MP560_series_Printer.print_page_delay
50
print.printer_Canon_MP560_series_Printer.print_pagedelay
500
print.printer_Canon_MP560_series_Printer.print_paper_data
1
print.printer_Canon_MP560_series_Printer.print_paper_height
11.00
print.printer_Canon_MP560_series_Printer.print_paper_size_type
0
print.printer_Canon_MP560_series_Printer.print_paper_size_unit
0
print.printer_Canon_MP560_series_Printer.print_paper_width
8.50
print.printer_Canon_MP560_series_Printer.print_reversed
false
print.printer_Canon_MP560_series_Printer.print_scaling
0.95
print.printer_Canon_MP560_series_Printer.print_shrink_to_fit
false
print.printer_Canon_MP560_series_Printer.print_to_file
false
print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_bottom
0
print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_left
0
print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_right
0
print.printer_Canon_MP560_series_Printer.print_unwriteable_margin_top
0
print.printer_Canon_i860.print_bgcolor
false
print.printer_Canon_i860.print_bgimages
false
print.printer_Canon_i860.print_command
print.printer_Canon_i860.print_downloadfonts
true
print.printer_Canon_i860.print_edge_bottom
0
print.printer_Canon_i860.print_edge_left
0
print.printer_Canon_i860.print_edge_right
0
print.printer_Canon_i860.print_edge_top
0
print.printer_Canon_i860.print_evenpages
true
print.printer_Canon_i860.print_footercenter
print.printer_Canon_i860.print_footerleft
&PT
print.printer_Canon_i860.print_footerright
&D
print.printer_Canon_i860.print_headercenter
print.printer_Canon_i860.print_headerleft
&T
print.printer_Canon_i860.print_headerright
print.printer_Canon_i860.print_in_color
true
print.printer_Canon_i860.print_margin_bottom
0.200000002980232
print.printer_Canon_i860.print_margin_left
0.200000002980232
print.printer_Canon_i860.print_margin_right
0.200000002980232
print.printer_Canon_i860.print_margin_top
0.200000002980232
print.printer_Canon_i860.print_oddpages
true
print.printer_Canon_i860.print_orientation
0
print.printer_Canon_i860.print_pagedelay
500
print.printer_Canon_i860.print_paper_data
1
print.printer_Canon_i860.print_paper_height
11.00
print.printer_Canon_i860.print_paper_size
4325492
print.printer_Canon_i860.print_paper_size_type
0
print.printer_Canon_i860.print_paper_size_unit
0
print.printer_Canon_i860.print_paper_width
8.50
print.printer_Canon_i860.print_printer
Canon i860
print.printer_Canon_i860.print_reversed
false
print.printer_Canon_i860.print_scaling
0.70
print.printer_Canon_i860.print_shrink_to_fit
false
print.printer_Canon_i860.print_to_file
false
print.printer_Canon_i860.print_unwriteable_margin_bottom
0
print.printer_Canon_i860.print_unwriteable_margin_left
0
print.printer_Canon_i860.print_unwriteable_margin_right
0
print.printer_Canon_i860.print_unwriteable_margin_top
0
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_left
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_right
0
print.printer_Microsoft_XPS_Document_Writer.print_edge_top
0
print.printer_Microsoft_XPS_Document_Writer.print_evenpages
true
print.printer_Microsoft_XPS_Document_Writer.print_footercenter
print.printer_Microsoft_XPS_Document_Writer.print_footerleft
&PT
print.printer_Microsoft_XPS_Document_Writer.print_footerright
&D
print.printer_Microsoft_XPS_Document_Writer.print_headercenter
print.printer_Microsoft_XPS_Document_Writer.print_headerleft
&T
print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
500
print.printer_Microsoft_XPS_Document_Writer.print_paper_data
1
print.printer_Microsoft_XPS_Document_Writer.print_paper_height
11.00
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
8.50
print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
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0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
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print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
print.printer_PDF995.print_bgcolor
false
print.printer_PDF995.print_bgimages
false
print.printer_PDF995.print_command
print.printer_PDF995.print_downloadfonts
false
print.printer_PDF995.print_edge_bottom
0
print.printer_PDF995.print_edge_left
0
print.printer_PDF995.print_edge_right
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print.printer_PDF995.print_edge_top
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print.printer_PDF995.print_evenpages
true
print.printer_PDF995.print_footercenter
print.printer_PDF995.print_footerleft
&PT
print.printer_PDF995.print_footerright
&D
print.printer_PDF995.print_headercenter
print.printer_PDF995.print_headerleft
&T
print.printer_PDF995.print_headerright
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print.printer_PDF995.print_in_color
true
print.printer_PDF995.print_margin_bottom
0.5
print.printer_PDF995.print_margin_left
0.5
print.printer_PDF995.print_margin_right
0.5
print.printer_PDF995.print_margin_top
0.5
print.printer_PDF995.print_oddpages
true
print.printer_PDF995.print_orientation
0
print.printer_PDF995.print_pagedelay
500
print.printer_PDF995.print_paper_data
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print.printer_PDF995.print_paper_height
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print.printer_PDF995.print_paper_size_type
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print.printer_PDF995.print_paper_size_unit
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print.printer_PDF995.print_paper_width
8.50
print.printer_PDF995.print_reversed
false
print.printer_PDF995.print_scaling
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print.printer_PDF995.print_shrink_to_fit
true
print.printer_PDF995.print_to_file
false
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0
print.printer_PDF995.print_unwriteable_margin_right
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privacy.clearOnShutdown.cookies
false
privacy.clearOnShutdown.extensions-tabmix
true
privacy.clearOnShutdown.offlineApps
true
privacy.cpd.extensions-tabmix
true
privacy.donottrackheader.enabled
true
privacy.item.extensions-tabmix
true
privacy.item.offlineApps
true
privacy.popups.disable_from_plugins
0
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.promptOnSanitize
false
privacy.sanitize.sanitizeOnShutdown
true
privacy.sanitize.timeSpan
0
security.OCSP.URL
security.OCSP.signingCA
Builtin Object Token:Verisign Class 1 Public Primary OCSP Responder
security.enable_tls
false
security.warn_viewing_mixed
false
security.warn_viewing_mixed.show_once
false
Graphics
Adapter Description
NVIDIA GeForce GTX 560 Ti
Vendor ID
0x10de
Device ID
0x1200
Adapter RAM
1023
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
9.18.13.697
Driver Date
10-2-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU Accelerated Windows
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
1
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

jscher2000
  • Top 10 Contributor
8758 solutions 71658 answers

There are some other values you can use on the new tab. Here's how to get back there after you delete ask:

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the filter box, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter the desired value:

(i) Page thumbnails (default)

about:newtab

(ii) Blank tab

about:blank

(iii) Built-in Firefox home page

about:home

(iv) Any other page

full URL to the page
There are some other values you can use on the new tab. Here's how to get back there after you delete ask: (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. (2) In the filter box, type or paste '''newtab''' and pause while the list is filtered (3) Double-click the '''browser.newtab.url''' preference and enter the desired value: ''(i) Page thumbnails (default)'' about:newtab ''(ii) Blank tab'' about:blank ''(iii) Built-in Firefox home page'' about:home ''(iv) Any other page'' full URL to the page

Modified by jscher2000