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No preferences avalable after clicking EDIT. Why?

frostygirl
frostygirl
Posted

Hi all. This is what i am trying to do but can not: Firefox/ edit/ (ok so far), no preferences/ advanced + sign/ cache/ clear cache/ exit....Not sure why i can not get passed edit. Any help would be appreciated. frosty girl

Hi all. This is what i am trying to do but can not: Firefox/ edit/ (ok so far), no preferences/ advanced + sign/ cache/ clear cache/ exit....Not sure why i can not get passed edit. Any help would be appreciated. frosty girl

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  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

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Tylerdowner
Tyler Downer
  • Administrator
  • Moderator
1334 solutions 8868 answers
Posted

There are a few things wrong with your Firefox that we need to get fixed before we can continue:

  1. Update Firefox. Update Firefox to the latest version. Make sure you are on Firefox 17 when you finish updating.
  2. Update your Plugins. https://www.mozilla.org/plugincheck/

Then, after doing that, to get to your Firefox options, you need to go to Tools, then Options. Edit>Preferences is only on Mac.

There are a few things wrong with your Firefox that we need to get fixed before we can continue: # Update Firefox. [[Update Firefox to the latest version]]. Make sure you are on Firefox 17 when you finish updating. # Update your Plugins. https://www.mozilla.org/plugincheck/ Then, after doing that, to get to your Firefox options, you need to go to Tools, then Options. Edit>Preferences is only on Mac.
frostygirl
frostygirl
Posted

Question owner

Thank you for the reply Tyler. Ran out of time today to try your fixes as i am away for a couple of days. I should be able to try this out over the weekend and will let you know how things worked out. frosty girl

Thank you for the reply Tyler. Ran out of time today to try your fixes as i am away for a couple of days. I should be able to try this out over the weekend and will let you know how things worked out. frosty girl
cor-el
cor-el
  • Top 10 Contributor
  • Moderator
14936 solutions 135537 answers
Posted

See also:

  • "Clear the Cache": Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
  • "Remove Cookies" : Tools > Options > Privacy > Cookies: "Show Cookies"


(actually "Edit > Preferences" is for Linux, for Mac it is "Firefox > Preferences")

See also: *https://support.mozilla.org/kb/how-clear-firefox-cache *https://support.mozilla.org/kb/Deleting+cookies *"Clear the Cache": Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" *"Remove Cookies" : Tools > Options > Privacy > Cookies: "Show Cookies" ''(actually "Edit > Preferences" is for Linux, for Mac it is "Firefox > Preferences")''