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No preferences avalable after clicking EDIT. Why?

Posted

Hi all. This is what i am trying to do but can not: Firefox/ edit/ (ok so far), no preferences/ advanced + sign/ cache/ clear cache/ exit....Not sure why i can not get passed edit. Any help would be appreciated. frosty girl

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  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6635 answers

There are a few things wrong with your Firefox that we need to get fixed before we can continue:

  1. Update Firefox. Update Firefox to the latest version. Make sure you are on Firefox 17 when you finish updating.
  2. Update your Plugins. https://www.mozilla.org/plugincheck/

Then, after doing that, to get to your Firefox options, you need to go to Tools, then Options. Edit>Preferences is only on Mac.

Question owner

Thank you for the reply Tyler. Ran out of time today to try your fixes as i am away for a couple of days. I should be able to try this out over the weekend and will let you know how things worked out. frosty girl

cor-el
  • Top 10 Contributor
  • Moderator
10747 solutions 96724 answers

See also:

  • "Clear the Cache": Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
  • "Remove Cookies" : Tools > Options > Privacy > Cookies: "Show Cookies"


(actually "Edit > Preferences" is for Linux, for Mac it is "Firefox > Preferences")