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i can copy and paste from mozilla to word in second attempt only first attempt fails and paste a zero sized dot on the word document

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i can copy and paste from Mozilla to word in second attempt only first attempt fails and paste a zero sized dot on the word document.more ever i can not drag fevicon from address bar to my desktop.

Additional System Details

Installed Plug-ins

  • npsitesafety
  • Shockwave Flash 11.5 r502
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Nitro PDF plugin for Firefox and Chrome
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • NPWLPG
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Activation Technologies Plugin for Mozilla
  • Nokia Suite Enabler Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • 5.1.10411.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Copy and paste