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I put gmail.com as a startpage (one of more); at first it functioned excellent but suddely this website can not be opened. Do I have to go back to Chrome??

Posted

No more details unless a screenshot, but I can not send it to you....

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Read this answer in context 4

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Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Nitro PDF plugin for Firefox and Chrome
  • Google Update
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.0
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • 5.1.10411.0
  • Picasa plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Tyler Downer
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1166 solutions 6653 answers

Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Helpful Reply

Solved and thanks a lot. What I don´t understand: why don´t you solve this severe problem anyway in the program itselve