X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I can not get the Siphon add-on to change its password.

Posted

I tried restarting my Siphon account to change the password, I also tried uninstalling Siphon and re-installing, assigning a new password to it, but it won't take effect. I am forced to continue to use my old password, which is no longer secure.

I would prefer to talk to a human over the phone if possible. I can be reached at < phone number removed> weekdays after 3:00:P.M. Eastern Standard Time, or anytime on weekends. Thank you.

Phone number removed to protect user's privacy. See Forum rules and guidelines. aw

Modified by AliceWyman

Additional System Details

Installed Plug-ins

  • Version 3.10.2.10212
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Facebook Video Calling Plugin
  • Google Update
  • Shockwave Flash 11.4 r402
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • 5.1.10411.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Google Updater pluginhttp://pack.google.com/
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0

More Information

Siphon - Sync Add-ons 0.9.8 true siphon@siphon.ian-halpern.com

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

First, you need to update Firefox. Update Firefox to the latest version will help you do that.

After doing that, I'm not 100% sure what the "siphon" addon is, can you please give some more details? do they have a tech support site you've tried to contact/