Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The new tab (+) does not work, neither does the File/new tab function

  • 1 reply
  • 13 have this problem
  • 1879 views
  • Last reply by cor-el

more options

The new tab (+) is not working. The File/New Tab function does not work either. Both had been working properly until midday today. I have not added any software, plug-ins, or extensions today, I do not have the Ask toolbar. I have tried several of the suggestions made on this site to no avail.

Chosen solution

This issue can be caused by an extension that isn't working properly in the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

This issue can be caused by an extension that isn't working properly in the current Firefox release.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.