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no videos or flash sites load

  • 7 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

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hey guys im having problems with loading youtube videos/skysports score center and facebook videos when i go to the sites the videos are just blank white and same with any flash website

i checkd my addons they all say upto date. but still having this problem. they work fine on other browsers such as IE chrome and maxathon but just firefox.but idont want to use those others

help would be appreciated on this matter

hey guys im having problems with loading youtube videos/skysports score center and facebook videos when i go to the sites the videos are just blank white and same with any flash website i checkd my addons they all say upto date. but still having this problem. they work fine on other browsers such as IE chrome and maxathon but just firefox.but idont want to use those others help would be appreciated on this matter

Chosen solution

awomse its fixed

i tryed resetting without addons didnt work still .it was the "disable protected mode" which did the trick

added ProtectedMode=0 to the correct file in flash folder :) thank you

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All Replies (7)

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hello v2lethal, please update your real player software like it's described in Flash 11.3 doesn't load video in Firefox and see if this resolves the issue.

another thing that caught my attention is the "Save now" extension that you have currently installed - it is adware/malware, please remove it from firefox > addons > extensions & also Update Firefox to the latest release.

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well i read this here https://addons.mozilla.org/en-US/firefox/blocked/i106 and it says not to have real player. so im confused lol

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ive just install real player and it installed to firefox ive restarted and still having same issue.

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Application Basics

       Name
       Firefox
       Version
       16.0.2
       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0
       Profile Folder
         Show Folder
       Enabled Plugins
         about:plugins
       Build Configuration
         about:buildconfig
       Crash Reports
         about:crashes
       Memory Use
         about:memory
 Extensions
       Name
       Version
       Enabled
       ID
       InFormEnter
       0.6.3
       true
       {5546F97E-11A5-46b0-9082-32AD74AAA920}
       Make Address Bar Font Size Bigger
       1.1.7
       true
       addressBarFontSizeBigger@papafresh.com
       Mozilla Safe Browsing
       2.0.14
       true
       {A3C5C198-F75E-11E1-8270-B8AC6F996F26}
       New Old Menu
       1.0.0.4
       true
       newoldmenu@rsjtdrjgfuzkfg.com
       Old Location Bar
       2.1.6
       true
       {3205B348-523A-4fac-9BC4-9939CBF583B0}
       RealPlayer Browser Record Plugin
       15.0.6
       true
       {0153E448-190B-4987-BDE1-F256CADA672F}
       Theme Font & Size Changer
       6.1
       true
       {f69e22c7-bc50-414a-9269-0f5c344cd94c}
       BitComet Video Downloader
       1.34
       false
       {B042753D-F57E-4e8e-A01B-7379A6D4CEFB}
       Classic Compact Options
       10.0.2
       false
       notreal.ccoptions@environmentalchemistry.com
       Tabs Menu
       1.4.8
       false
       {dc5d9a10-2736-11da-8cd6-0800200c9a66}
 Important Modified Preferences
     Name
     Value
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       1048576
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size_cached_value
       409600
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20121024073032
       browser.startup.homepage_override.mstone
       16.0.2
       extensions.lastAppVersion
       16.0.2
       font.internaluseonly.changed
       true
       gfx.direct3d.prefer_10_1
       true
       network.cookie.prefsMigrated
       true
       places.database.lastMaintenance
       1353714235
       places.history.expiration.transient_current_max_pages
       54135
       privacy.cpd.cache
       false
       privacy.cpd.cookies
       false
       privacy.cpd.downloads
       false
       privacy.cpd.formdata
       false
       privacy.cpd.history
       false
       privacy.cpd.offlineApps
       true
       privacy.cpd.sessions
       false
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
 Graphics
       Adapter Description
       NVIDIA GeForce 8400GS
       Vendor ID
       0x10de
       Device ID
       0x10c3
       Adapter RAM
       512
       Adapter Drivers
       nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
       Driver Version
       8.17.12.8562
       Driver Date
       10-15-2011
       Direct2D Enabled
       true
       DirectWrite Enabled
       true (6.1.7601.17789)
       ClearType Parameters
       ClearType parameters not found
       WebGL Renderer
       Google Inc. -- ANGLE (NVIDIA GeForce 8400GS) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
       GPU Accelerated Windows
       1/1 Direct3D 10
       AzureBackend
       direct2d
 JavaScript
       Incremental GC
       1
 Accessibility
       Activated
       0
       Prevent Accessibility
       0
 Library Versions
       Expected minimum version
       Version in use
       NSPR
       4.9.2
       4.9.2
       NSS
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS Util
       3.13.6.0
       3.13.6.0
       NSS SSL
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
       NSS S/MIME
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
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Chosen Solution

awomse its fixed

i tryed resetting without addons didnt work still .it was the "disable protected mode" which did the trick

added ProtectedMode=0 to the correct file in flash folder :) thank you

more options

You're welcome. Glad that you were able to fix it.