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Enabling custom cookie handling kills facebook dropdowns

Posted

Hi,

I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent version 17 now). All drop down menus on facebook were not working for me. On one pc I can click on the red globe, and a menu opens - while on the other pc nothing happened. Now I was able to reproduce it.

As soon as I activate the "ask how long cookies are stored" option in the privacy settings, the drop down menus wont work/show. Choosing the default "Keep them as long as they are valid" reenables the drop down menus.

I really like the cookie storage time option so i can decide which website will remember me.

Chosen solution

You can remove a possible cookie exception for www.facebook.com and create an exception for facebook.com instead to include all facebook domains.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Pando Web Plugin
  • Facebook Desktop Plugin
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • 4.1.10329.0
  • DivX Plus Web Player version 2.2.0.52
  • Unity Player 3.4.2f3
  • DivX VOD Helper Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Allgemeine Informationen
Name
Firefox
Version
17.0
User-Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Profilordner
Ordner anzeigen
Aktivierte Plugins
about:plugins
Build-Konfiguration
about:buildconfig
Absturzberichte
about:crashes
Speicherverwendung
about:memory
Erweiterungen
Name
Version
Aktiviert
ID
Adblock Plus
2.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
NoScript
2.6.1
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Mehr Leistung und Videoformate für dein HTML5 <video>
2.1.2.145
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Wichtige modifizierte Einstellungen
Name
Wert
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.privatebrowsing.dont_prompt_on_enter
true
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
extensions.lastAppVersion
17.0
gfx.direct3d.prefer_10_1
true
network.cookie.cookieBehavior
1
network.cookie.lifetimePolicy
1
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1353522777
places.history.expiration.transient_current_max_pages
104858
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
Grafik
Karten-Beschreibung
Intel(R) HD Graphics
Vendor-ID
0x8086
Geräte-ID
0x0102
Karten-RAM
Unknown
Karten-Treiber
igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
Treiber-Version
8.15.10.2696
Treiber-Datum
3-19-2012
Direct2D aktiviert
true
DirectWrite aktiviert
true (6.1.7601.17789)
ClearType-Parameter
ClearType-Parameter nicht gefunden
WebGL-Renderer
Google Inc. -- ANGLE (Intel(R) HD Graphics) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242)
GPU-beschleunigte Fenster
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Inkrementelle GC
1
Barrierefreiheit
Aktiviert
0
Barrierefreiheit verhindern
0
Bibliotheken-Versionen
Minimal vorausgesetzte Version
Verwendete Version
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Chosen Solution

You can remove a possible cookie exception for www.facebook.com and create an exception for facebook.com instead to include all facebook domains.

Question owner

This works. I had www.facebook.com and pixel.facebook.com allowed and no other request appeared. I would guess that pixel and www wanted to access the same cookies but the cookie handling in FF blocked that "cross url" cookie access.

txkttn77 0 solutions 1 answers

I have been having this same problem too. I've tried disabling all my add-ons/plugins, but it hasn't helped. I added back just Java, but that did not help. I have also added an exception for facebook and pixel.facebook.com, no dice. It does work correctly in my IE.

I have also run malware scans (GMER), nothing shows up. If I set it back to remember history, removing the custom options, it works.

Any other suggestions?

Thanks in advance!

Question owner

@txkttn77 Remove you exception for "www.facebook.com" and "pixel.facebook.com" and manually add one for "facebook.com" (without subdomains).

Legacy2000 0 solutions 1 answers

cor-el, a million thanks.

I just wish I had found this thread earlier - I just spent a day trying to figure this out (including resetting and re-installing Firefox) only to find that it worked for a few minutes and then broke again. Doh.

Occam's razor wins again.