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since Firefox did an update my Bigfish toolbar is blank. I have tried everything in help still same issue

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Posted

I have had firefox and Bigfish Tool bar for years now since firefox did latest update the toolbar is there but it is blank. I have uninstalled firefox and bigfish. I have reset firefox. I went through the add on troubleshooting section. This is happening on all my computers. My laptop was fine then once I opened firefox it did the update now it is doing the same thing. Please help as I really hate Internet Explorer but I love my tool bar.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Motive Plugin for Mozilla Browsers
  • Motive Management Plug-in for Mozilla Browsers
  • 5.1.10516.0
  • NPWLPG
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

I have had firefox and Bigfish Tool bar for years now since firefox did latest update the toolbar is there but it is blank. I have uninstalled firefox and bigfish. I have reset firefox. I went through the add on troubleshooting section. This is happening on all my computers. My laptop was fine then once I opened firefox it did the update now it is doing the same thing. Please help as I really hate Internet Explorer but I love my tool bar.