Recent answers to FF crashing immediately. FF updated, admin mode allowed, hardware acceleration disabled, add-ons disabledhttps://support.mozilla.org/en-US/questions/9423892013-03-08T11:11:18-08:00That last one got it for me! Thank you very much
2013-03-08T11:11:18-08:00asscrophanthttps://support.mozilla.org/en-US/questions/942389#answer-415459<p>That last one got it for me! Thank you very much
</p>If disabling hardware acceleration doesn't fix it then another possibility is a problem with the Jav2012-11-23T08:00:56-08:00cor-elhttps://support.mozilla.org/en-US/questions/942389#answer-383340<p>If disabling hardware acceleration doesn't fix it then another possibility is a problem with the JavaScript JIT compiler.
</p><p>You can try to disable the JIT compiler by setting these prefs to false on the <b>about:config</b> page.
</p>
<ul><li>javascript.options.methodjit.chrome
</li><li>javascript.options.methodjit.content
</li></ul>
<ul><li><a href="http://kb.mozillazine.org/about:config" rel="nofollow">http://kb.mozillazine.org/about:config</a>
</li></ul>Update... FF is now crashing under Win7 in Safe Mode w/Network Support. Oddly, the crash in Safe M2012-11-23T01:10:25-08:00sashaichrishttps://support.mozilla.org/en-US/questions/942389#answer-383262<p>Update... FF is now crashing under Win7 in <em>Safe Mode w/Network Support</em>. Oddly, the crash in Safe Mode has an hour earlier (actually the correct time in my time zone) dating in submitted crash reports.
</p><p>The first recent crash report (under Safe Mode w/Network Support start):
bp-01cd2d3c-9152-4c53-b342-833842121123...11/23/2012...11:18 AM
</p><p>Two subsequent crashes (under Safe Mode w/Network Support) are not listed in submitted reports. I recall there is a file for <em>pending</em> crash reports, but have not located it.
</p>Hi co-rel... Thanks for responding. I've mostly worked in Safe Mode w/Networking as FF continues 2012-11-23T00:02:36-08:00sashaichrishttps://support.mozilla.org/en-US/questions/942389#answer-383253<p>Hi co-rel... Thanks for responding. I've mostly worked in Safe Mode w/Networking as FF continues to crash repeatedly <em>at</em> or <em>shortly after</em> opening of FF in regular opening of Win7, but I need a browser that supports my browser in regular mode. I must not have explained it well, previously.
</p><p>FF just crashed, again (Win 7, regular mode-- less than 3 minutes from reloading)... so I'm responding in Safe Mode.
</p><p>submitted crash reports (Nov 22nd &amp; 23rd):
</p>
<pre>bp-4f207ab1-fc5b-425e-8e42-0df76212112311/23/201212:07 AM
bp-08958255-2db7-45ac-a7d6-60ffc212112311/23/201212:07 AM
bp-a3876f3a-be1c-4602-a6d2-9e87a212112311/22/201211:57 PM
bp-750cc28c-5b0b-4ef0-ac6f-b3042212112311/22/201211:57 PM
bp-af22bc09-7b64-41fe-ace1-f920f212112211/22/20122:04 PM
bp-0d817514-c14c-43f2-baf0-7f23a212112211/22/20122:02 PM
bp-4899223a-d95b-4d9c-b30c-7ba11212112211/22/20122:02 PM
d3b3c038-6c31-426a-9bdb-761b8504143311/22/20121:40 PM
bp-4324916f-1b5d-4a20-aaf2-d84f0212112211/22/20121:39 PM</pre>
<p>Thanks, again.
</p>Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as 2012-11-22T08:10:44-08:00cor-elhttps://support.mozilla.org/en-US/questions/942389#answer-383113<p>Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
</p>Thanks for your response, cor-el. I had already unchecked the "Use hardware acceleration when avai2012-11-22T03:09:39-08:00sashaichrishttps://support.mozilla.org/en-US/questions/942389#answer-383063<p>Thanks for your response, cor-el. I had already unchecked the "Use hardware acceleration when available," yesterday, before posting here.
</p><p>I had also selected <em>Run as administrator,</em> but I see that is now unchecked. A skilled friend tried to help overnight &amp; may have unchecked it. She also appears to have "unchecked" the "Use hardware hardware acceleration when available," so I have, again, unchecked it.
</p><p>My friend wearily said I would be unable to open the browser this morning, but it worked fine for ~10 minutes... and then Windows crashed. Firefox is working fine in Win7 Safe-Mode &amp; fortunately did not crash before Win7-itself in regular-mode.
</p><p>I'll try Win7 regular-mode, again. After working awhile, my browser froze (cursor wouldn't move). Signing back into Win7 regular-mode, FF quickly crashed twice.
</p><p>Last FF crash reports submitted:
bp-af22bc09-7b64-41fe-ace1-f920f2121122 11/22/2012 2:04pm bp-0d817514-c14c-43f2-baf0-7f23a2121122 11/22/2012 2:02pm bp-4899223a-d95b-4d9c-b30c-7ba112121122 11/22/2012 2:02pm d3b3c038-6c31-426a-9bdb-761b85041433 11/22/2012 1:40pm 4324916f-1b5d-4a20-aaf2-d84f02121122 11/22/2012 1:39 PM
</p>Try to disable hardware acceleration in Firefox.
Tools > Options > Advanced > General >2012-11-21T07:37:23-08:00cor-elhttps://support.mozilla.org/en-US/questions/942389#answer-382819<p>Try to disable hardware acceleration in Firefox.
</p>
<ul><li>Tools &gt; Options &gt; Advanced &gt; General &gt; Browsing: "Use hardware acceleration when available"
</li><li><a href="https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes" rel="nofollow">https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes</a>
</li></ul>
<ul><li><a href="https://hacks.mozilla.org/2010/09/hardware-acceleration/" rel="nofollow">https://hacks.mozilla.org/2010/09/hardware-acceleration/</a>
</li></ul>Thanks for your reply, Tyler.
I reset Firefox, & it continues to crash immediately & repea2012-11-21T05:43:27-08:00sashaichrishttps://support.mozilla.org/en-US/questions/942389#answer-382779<p>Thanks for your reply, Tyler.
</p><p>I reset Firefox, &amp; it continues to crash immediately &amp; repeatedly. I tried to identify the crash causes (since resetting FF), but only one crash report was generated, which I could not open. The "Submitted Reports" page said that it was "throttled." Its ID number is "5aa56fc1-7c09-4295-9f4f-6c01ab54eff4" 11/21/2012 4:20 PM.
</p><p>Thank, again &amp; best wishes for the Holiday...&nbsp;:-)
</p>The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state whil2012-11-21T04:00:12-08:00user633449https://support.mozilla.org/en-US/questions/942389#answer-382749<p>The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: <em>This will cause you to lose any Extensions, Open websites, and some Preferences.</em>
</p><p>To Reset Firefox do the following:
</p>
<ol><li>Go to Firefox &gt; Help &gt; Troubleshooting Information.
</li><li>Click the "Reset Firefox" button.
</li><li>Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
</li><li>Firefox will open with all factory defaults applied.
</li></ol>
<p><br>
Further information can be found in the <a href="/en-US/kb/refresh-firefox-reset-add-ons-and-settings" rel="nofollow">Refresh Firefox - reset add-ons and settings</a> article.
</p><p>Did this fix your problems? Please report back to us!
</p>