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Why does Firefox prevent me from tracking my minutes for my sprint cellphone when IE and Chrome have no problem

Posted

When I go to www.sprintpcs.com, the screen does not load all the way and I cannot check my minutes used; number of text messages used or any other such data. If I switch to IE or Google Chrome, I do not have a problem checking the aforementioned. This is a recent problem since upgrading to Firefox 17. Please help as I really like using Firefox over IE and Chrome.

When I go to www.sprintpcs.com, the screen does not load all the way and I cannot check my minutes used; number of text messages used or any other such data. If I switch to IE or Google Chrome, I do not have a problem checking the aforementioned. This is a recent problem since upgrading to Firefox 17. Please help as I really like using Firefox over IE and Chrome.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • npsdcwc.dll
  • CouponNetwork Coupon Activator
  • 4.1.10329.0
  • GEPlugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • BlackBerry WebSL Browser Plug-In
  • npmnqmp 989898989877
  • Cooliris embedded in a tab
  • Office Plugin for Netscape Navigator
  • NPTURNMED
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.46
  • 1.5.0722.0
  • AlternaTIFF v1.7.2
  • McAfee Clinic Activator Plugin (1,0,0,5)
  • OmniForm Mailable Filler Launcher

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Tyler Downer
  • Moderator
1385 solutions 9322 answers
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