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firefox Downloads not visible in Download Manager sinze FF 16

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Firefox Downloads not visible in Download Manager since FF 16 and now update to 17 still same issue... check the show downloads and the rest even resting the download folder..

Firefox Downloads not visible in Download Manager since FF 16 and now update to 17 still same issue... check the show downloads and the rest even resting the download folder..

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.10.2.10212
  • Facebook Video Calling Plugin
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Nitro PDF Plug-in for Firefox and Chrome
  • 5.1.10411.0
  • NPWLPG
  • Unity Player 3.5.0f5
  • Cortona3D Plug-in for Mozilla-based Browsers (7, 0, 0, 188)
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • DivX VOD Helper Plug-in
  • DivX Web Player version 2.1.1.94
  • DjVu browser plugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • GEPlugin
  • Winamp Application Detector
  • Yahoo Application State Plugin version 1.0.0.7
  • Contribute Firefox IBE Plugin DLL
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Rhapsody Player Engine Plugin
  • np-mswmp

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0

More Information

Application Basics
Name
Firefox
Version
17.0
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
AddThis
3.5.9
true
{3e0e7d2a-070f-4a47-b019-91fe5385ba79}
Better Gmail 2
1.2
true
bettergmail2@ginatrapani.org
BetterPrivacy
1.68
true
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Collusion
0.23
true
jid1-F9UJ2thwoAm5gQ@jetpack
ColorZilla
2.8.1
true
{6AC85730-7D0F-4de0-B3FA-21142DD85326}
DejaClick by AlertSite
2.4.2.0
true
{af103f06-4278-42c5-9cc0-98174bbbea1e}
Easy YouTube Video Downloader
6.5
true
{c0c9a2c7-2e5c-4447-bc53-97718bc91e1b}
Flash Video Downloader Youtube Downloader
3.8.0
true
artur.dubovoy@gmail.com
FlashGot
1.4.8.6
true
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
Google Translator for Firefox
2.1.0.3
true
translator@zoli.bod
Html Validator
0.9.5.1
true
{3b56bcc7-54e5-44a2-9b44-66c3ef58c13e}
NetVideoHunter
1.9.5
true
netvideohunter@netvideohunter.com
Password Exporter
1.2.1
true
{B17C1C5A-04B1-11DB-9804-B622A1EF5492}
Session Manager
0.7.9.1
true
{1280606b-2510-4fe0-97ef-9b5a22eafe30}
TinyURL Generator
2.6.1
true
tinyurl.addon@fast-chat.co.uk
UploadScreenshot.com Capture
1.9.1
true
uss-button@uploadscreenshot.com
ViewMarks
1.0.3
true
{7443739c-bff6-4af0-aea5-7ed29006966c}
Adobe Acrobat - Create PDF
1.1
false
web2pdfextension@web2pdf.adobedotcom
Anti-Banner
12.0.1.511
false
KavAntiBanner@Kaspersky.ru
Browser Manager
2.3.765.24
false
{b64982b1-d112-42b5-b1e4-d3867c4533f8}
DivX HiQ
2.1.1.94
false
{6904342A-8307-11DF-A508-4AE2DFD72085}
DivX Plus Web Player HTML5 <video>
2.1.1.94
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
FileServe Toolbar
2.9
false
fileserve@fileserve.com
HP Smart Web Printing
4.51
false
smartwebprinting@hp.com
Kaspersky URL Advisor
12.0.1.511
false
linkfilter@kaspersky.ru
Kaspersky Virtual Keyboard
12.0.1.511
false
virtualKeyboard@kaspersky.ru
Skype Click to Call
5.9.0.9216
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
Torbutton
1.4.6.3
false
{e0204bd5-9d31-402b-a99d-a6aa8ffebdca}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.enable
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
645120
browser.cache.offline.enable
false
browser.places.smartBookmarksVersion
4
browser.search.openintab
false
browser.search.suggest.enabled
false
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
browser.tabs.closeButtons
1
browser.tabs.opentabfor.middleclick
true
browser.tabs.tabMinWidth
100
browser.zoom.siteSpecific
false
dom.indexedDB.enabled
false
dom.storage.enabled
false
extensions.lastAppVersion
17.0
general.useragent.override
Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0
general.useragent.vendor
general.useragent.vendorSub
gfx.direct3d.prefer_10_1
true
keyword.URL
http://fileservehome.com/?prt=fileservetb02ff&Keywords=
network.buffer.cache.count
34
network.cookie.prefsMigrated
true
network.dns.disablePrefetch
true
network.http.keep-alive.timeout
20
network.http.max-persistent-connections-per-server
30
network.http.pipelining
true
network.http.pipelining.ssl
true
network.prefetch-next
true
network.protocol-handler.warn-external.mailto
true
network.protocol-handler.warn-external.news
true
network.protocol-handler.warn-external.nntp
true
network.protocol-handler.warn-external.snews
true
network.security.ports.banned
8118,8123,9050,9051
network.websocket.enabled
false
places.database.lastMaintenance
1352893398
places.history.expiration.transient_current_max_pages
104858
plugin.disable_full_page_plugin_for_types
false
privacy.cpd.cookies
false
privacy.cpd.downloads
false
privacy.cpd.extensions-betterprivacy
true
privacy.cpd.extensions-sessionmanager
false
privacy.cpd.formdata
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.enable_java
false
security.enable_tls_session_tickets
false
security.warn_viewing_mixed
false
webgl.disabled
true
Graphics
Adapter Description
ATI Radeon HD 4800 Series
Vendor ID
0x1002
Device ID
0x9442
Adapter RAM
512
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.970.100.3000
Driver Date
7-3-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16699)
ClearType Parameters
Gamma: 1800 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
WebGL Renderer
false
GPU Accelerated Windows
1/1 Direct3D 10
AzureCanvasBackend
direct2d
AzureFallbackCanvasBackend
cairo
AzureContentBackend
direct2d
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

dumdidadida 155 solutions 1440 answers

Hi,

You can update Firefox to the latest: https://www.mozilla.org/en-US/firefox/new/

or via Firefox Help (Alt + H) > About Firefox.

https://www.mozilla.org/en-US/firefox/update/

Please also make sure that Remember my browsing history and download history is enabled in Tools (Alt + T) > Options > Privacy, and also, if Clear history when Firefox closes is enabled, click Settings and deselect Download History.

If problems persist, you can also try deleting downloads.sqlite in the Firefox Profile Folder after exiting Firefox.

To open the profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder & Files

If the settings adjustment fails, you can reset Firefox and start afresh. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Hi, You can update Firefox to the latest: https://www.mozilla.org/en-US/firefox/new/ or via Firefox '''Help''' ('''Alt''' + '''H''') > '''About Firefox'''. [https://www.mozilla.org/en-US/firefox/update/] Please also make sure that '''Remember my browsing history and download history''' is enabled in '''Tools''' ('''Alt''' + '''T''') > '''Options''' > [https://support.mozilla.org/en-US/kb/Options%20window%20-%20Privacy%20panel?as=u Privacy], and also, if '''Clear history when Firefox closes''' is enabled, click '''Settings''' and deselect '''Download History'''. If problems persist, you can also try deleting '''downloads.sqlite''' in the [http://kb.mozillazine.org/Profile_folder Firefox Profile Folder] after exiting Firefox. To open the profile folder via Firefox: '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Show Folder'''. [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files] If the settings adjustment fails, you can reset Firefox and start afresh. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!

Modified by dumdidadida

cor-el
  • Top 10 Contributor
  • Moderator
12902 solutions 118341 answers

You have a corrupted user agent that identifies you as Firefox/10.

  • Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0

See:

You have a corrupted user agent that identifies you as Firefox/10. *Mozilla/5.0 (Windows NT 6.1; rv:10.0) Gecko/20100101 Firefox/10.0 See: *https://support.mozilla.org/kb/Finding+your+Firefox+version *https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible

Question owner

nothing working still when the download finished it get removed from the downloads window...

Trying to avoid a reset :/

Thanks a lot for the adivces though, tried them all

nothing working still when the download finished it get removed from the downloads window... Trying to avoid a reset :/ Thanks a lot for the adivces though, tried them all
cor-el
  • Top 10 Contributor
  • Moderator
12902 solutions 118341 answers

Can you confirm that you remember downloads?

  • Tools > Options > Privacy > History: "Remember download history"

Are they also absent in the download manager while downloading?

Do you see all downloads in the Downloads folder in the Bookmarks and History Manager (Library)?

  • History > Show All History

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Can you confirm that you remember downloads? *Tools > Options > Privacy > History: "Remember download history" Are they also absent in the download manager while downloading? Do you see all downloads in the Downloads folder in the Bookmarks and History Manager (Library)? *History > Show All History Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do not click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Helpful Reply

I can see the files while being downloaded only when they are done.. they disappear

I can see the files while being downloaded only when they are done.. they disappear

Question owner

that s the image

that s the image

Question owner

disabled all add-dons still the same issue.

disabled all add-dons still the same issue.
cor-el
  • Top 10 Contributor
  • Moderator
12902 solutions 118341 answers

Do you see the downloaded files in the Downloads folder in the History Manager (Library)?

  • History > Show All History
Do you see the downloaded files in the Downloads folder in the History Manager (Library)? *History > Show All History

Question owner

cor-el yes I do see the downloads in History > Show All History

cor-el yes I do see the downloads in History > Show All History
cor-el
  • Top 10 Contributor
  • Moderator
12902 solutions 118341 answers

Did you try to delete the downloads.sqlite database file?

You can use this button to go to the Firefox profile folder:

Did you try to delete the downloads.sqlite database file? You can use this button to go to the Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder *http://kb.mozillazine.org/Profile_folder_-_Firefox

Question owner

yes of course I tried all what was posted earlier

yes of course I tried all what was posted earlier
cor-el
  • Top 10 Contributor
  • Moderator
12902 solutions 118341 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

You can also try to reset Firefox:

Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox You can also try to reset Firefox: *https://support.mozilla.org/kb/Basic+Troubleshooting

Question owner

ok I had to reset Firefox now it s working well now I ve got the Syn key issue can t recall where I ve saved it and if I generate a new one I ll loose all the previous data :/

ok I had to reset Firefox now it s working well now I ve got the Syn key issue can t recall where I ve saved it and if I generate a new one I ll loose all the previous data :/
dumdidadida 155 solutions 1440 answers

In Set Up Sync (Tools or Alt + T), you can try selecting I Have an Account, wait for the code to appear, and enter the code on the other device/PC via Pair a Device.

Sync QA

If you're unable to complete the above procedure you can also copy/overwrite the places.sqlite from the Old Firefox Data folder on the desktop into the newly reset profile after exiting Firefox. To open the newly reset profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder & Files

Firefox Profile Folder

In '''Set Up Sync''' (Tools or Alt + T), you can try selecting '''I Have an Account''', wait for the code to appear, and enter the code on the other device/PC via '''Pair a Device'''. [https://support.mozilla.org/en-US/kb/topic/sync Sync QA] If you're unable to complete the above procedure you can also copy/overwrite the [http://kb.mozillazine.org/Places.sqlite places.sqlite] from the '''Old Firefox Data''' folder on the desktop into the newly reset profile after exiting Firefox. To open the newly reset profile folder via Firefox: '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Show Folder'''. [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files] [http://kb.mozillazine.org/Profile_folder Firefox Profile Folder]

Helpful Reply

Maybe I did not explain something, wanted to sync on the same machine the main browser since I had to remove it and reinstall new one...

Maybe I did not explain something, wanted to sync on the same machine the main browser since I had to remove it and reinstall new one...