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Some Menu Items like: Add-ons, Help Menu and Pocket Extension doesn't work after update to 17.0

Posted

Some Menu Items like: Add-ons, Help Menu and Pocket Extension doesn't work after update to 17.0

Chosen solution

This can be caused by the Tab Mix Plus extension

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can try to install the latest Dev-Build of Tab Mix Plus if you use this extension.

See the sticky on the Tab Mix Plus forum:

Read this answer in context 1

Additional System Details

This happened

Every time Firefox opened

This started when...

Updated to version 17.0

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97057 answers

Chosen Solution

This can be caused by the Tab Mix Plus extension

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can try to install the latest Dev-Build of Tab Mix Plus if you use this extension.

See the sticky on the Tab Mix Plus forum:

DGWilkie 0 solutions 1 answers

Same problem here.