Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

If I attach a file to an email using Firefox it is received jumbled up but not so if I send the same file with Safari

  • No replies
  • 1 has this problem

By jumbled I mean letters, symbols, punctuation marks etc. Total nonsense. If I scan a document then e.mail it using Firefox as my browser, when opened it is a jumble. If I take that same scanned document and e.mail it out using Safari it opens up completely legible. This is new stuff only since today. Heretofore Firefox has been terrific.

Additional System Details

This happened

Every time Firefox opened

This started when...


Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-in Version
  • Garmin Communicator Plug-in Version
  • npmnqmp 071301000022
  • iPhoto6
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.


  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:16.0) Gecko/20100101 Firefox/16.0

More Information