Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps freezing whenever I open it

  • 3 replies
  • 12 have this problem
  • 10 views
  • Last reply by sloppydz

more options

Whenever I go to a website or open Firefox, the screen will freeze and I cannot see anything except the previous page. Only by resizing the window every time can I see the new information displayed on a page. My OS is Windows Home Premium 64-bit, running on a Lenovo G470

Whenever I go to a website or open Firefox, the screen will freeze and I cannot see anything except the previous page. Only by resizing the window every time can I see the new information displayed on a page. My OS is Windows Home Premium 64-bit, running on a Lenovo G470

All Replies (3)

more options

Hi,

You can try deselecting Use hardware acceleration when available via Tools (Alt + T) > Options > Advanced > General. restart Firefox and check - a quick way to restart Firefox is to press Shift + F2, type restart and Enter.

Options

more options

check out this link http://mzl.la/MP6ZBS i hope it helps you to solve the issue

more options

Sorry. All of them didn't work. However I found one that did. I transferred all my documents online, created another administrator account, and deleted the old one. I could then use Firefox without it freezing.