Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

whenver i close firefox it gives me a crash report window i want to disable it


i am using vista. ok so i know i have to go into the crash report folider but everytime i go into %APPDATA\Mozilla\Firefox\Crash Reports% its not their i still cant find "application.ini" so i can go into it and change the 1 to a 0 can someone tell how to get to the crash report folider because i cant get to it oh and i already tryed include hidden files in advance search.

Additional System Details

Installed Plug-ins

  • npdnu
  • npdnupdater2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Facebook Video Calling Plugin
  • Shockwave Flash 11.4 r402
  • iTunes Detector Plug-in
  • 5.1.10411.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Nexon Game Controller
  • OGPlanet Game Plugin
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape


  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/20120306 Firefox/3.6.28 (.NET CLR 3.5.30729)

More Information

  • Top 10 Contributor
  • Moderator
10751 solutions 96758 answers

You can check and modify sending of crash reports via one of the SubmitCrashReport registry key (DWORD value = 0 or 1):

  • HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport
  • HKEY_CURRENT_USER\Software\Mozilla\Firefox\Crash Reporter\SubmitCrashReport

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.


See also:

Modified by cor-el