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How do I delete popups that keep appearing in the lower left hand corner of the screen

Posted

Every time I go to a page a popup appears in the lower left hand corner and one randomly appears in the right side. The right side is ad choices. How cam I delete these? I have Mozilla Foxfire and windows xp

Additional System Details

This happened

Every time Firefox opened

This started when...

I Don;t know when it started but it has been in the last month

Installed Plug-ins

  • Coupons, Inc. Coupon Printer DLL
  • Coupons, Inc. Coupon Printer Plugin
  • Google Update
  • 4.1.10329.0
  • Foxit Reader Plug-In For Firefox and Netscape
  • Shockwave Flash 10.3 r181
  • GEPlugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: