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When I start Firefox, I only get the background of my browser in the Firefox window. I already reinstalled it, but that doesn't fix the problem.

Posted

When I start Firefox, I only get the background of my browser in the Firefox window. I the normal window for 1 second, but then it changes in only the background window. So without toolbar, or navigation. I already reinstalled it, but that doesn't fix the problem.

Chosen solution

hello jonson00, please follow the troubleshooting steps described at Firefox opens with a transparent or blank window. if this resolves the issue, it would also be interesting which extension caused the issue in your case. thank you!

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.64 Safari/537.11

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the-edmeister
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  • Moderator
3202 solutions 24450 answers

Try to disable hardware acceleration in Firefox.

   Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
   https://hacks.mozilla.org/2010/09/hardware-acceleration/ 
   https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers

Question owner

Unfortunately, I can't do that because there is no toolbar in the window or anything, just my background picture of firefox. See attachment...

philipp
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2051 solutions 8919 answers

Chosen Solution

hello jonson00, please follow the troubleshooting steps described at Firefox opens with a transparent or blank window. if this resolves the issue, it would also be interesting which extension caused the issue in your case. thank you!

Question owner

Thank you, it's fixed! The extension that caused the problem is Codecv 1.0. I don't remember intstalling it, so I think it's some kind of virus.

Thank you for this quick fix