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Unable to set up sync on new computer with existing iPhone

Posted

I have replaced my laptop and install Firefox 16.0.2. I have been unable to sync it with my existing iPhone Firefox app. It was working fine on my old computer, both running Windows 7. For my last attempt I logged onto my sync account and deleted it. Now trying to set up a new sync account and it says my email address is already in use. When I launch the Firefox app on my iPhone it goes direct to a screen that Firefox Home requires a sync account. I have deleted and re-installed the app but that did not help. I'm stumped.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:16.0) Gecko/20100101 Firefox/16.0

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Question owner

Addendum: I tried all of the suggestions on the Firefox web site, but they do not match the options available on 16. There is not "Manage Account" option that I can find on 16.