It's not under add-ons and it's not a program that I can uninstall. I have AdBlocker, which isn't helping. Random words are highlighted on my pages. It just started happening today. I thought people were trying to spam me. How annoying can they be?
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I just wanted to add, it's hard to tell what are links and what are adds. This should be against the law or something. I'm tired of these irreparable companies getting in my way and taking over my computer.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
You can also so a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Thank you for the list of good virus protection programs! I downloaded SuperAntiSpyware and it took care of the problem.
(I didn't realize the one I bought from the store was junk...)
i'm using Firefox 17. in Vista. i have disabled a Firefox add-on called OneClickDownloader which seems to have solved the problem. it is something i had forgotten that i had, although the problem only started recently (2 weeks ago maybe). hope that helps...
Tried Spybot SD, Super AntiSpyware and Malware Bytes and they helped to some degree but the main problem persisted. Tried running Firefox in safe mode and problem vanished. Rebooted Firefox and using Add-On manager, disabled all Plug-ins. Turned each plugin back on, one at a time and found that ShockwaveFlash bought back the problem. Then with Shockwave running I went to "Extensions" and turned off "HD TV Live".
Bingo problem solved!
Hope this can help others before you dump all your add-ons and have to start over.
This was it for me too. It was hiding itself as an HDTV extension. Thank you, Alfred_Newman.
I had the same problem. Tried using several antivirus tools but not all of them could locate any thread. Spyhunter helped to get rid of CouponDropDown ads. Found a tip and a tool here http://www.2-viruses.com/remove-coupondropdown-virus.
I also installed SpyHunter. Detected all kinds of threats but at the point of fixing the problem you need to register /purchase the software... I just deactivated shockwave flash plugin and so far the pop-ups disappeared. thx
I had the same problem. I went to Firefox add-ons and simply unistalled anything I didn't understand or think i wanted. The problem immediately disappeared. It was easy and quick.
By the way, Malwarebytes full scan was no use at all. It doesn't appear to detect these little buggers.
I disabled Shockwave Flash and my problem went away. I has previously used multiple anti-virus and malware detectors with no problem. The people that perpetrate these intrusions should be found and beaten for doing these things.
It's not necessary listed as CouponDropDown or under web browser extensions. Besides, it comes bundled with other software:
- IB Updater
- FB Photo Zoom
- SweetPacks Toolbar
- GoPhoto. it
- HDvid Codec
- Incredibar Toolbar
- Online HD TV StartNow
Any of these may cause CouponDropDown ads to show up. There are probably even more. Antivirus programs will likely fail to remove this little bugger because it's not really malware, so you have to remove CouponDropDown yourself. Here's how to do that:
CouponDropDown had disguised as Movie2kDownloader and I didn't notice!