X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Plugin Finding Service Error

Posted

Version !6, I can't believe this is still a issue, I see this problem was reported in V1.0

If you can't update the plugins then the whole browser is useless. . https://www.mozilla.org/en-US/plugincheck/


We've encountered an error. Please try your request again later.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • QQ2011

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Ginger0.1trueadapter@gingersoftware.comNoScript2.5.3true{73a6fe31-595d-460b-a920-fcc0f8843232}Bitdefender QuickScan0.9.9.119false{e001c731-5e37-4538-a5cb-8168736a2360}Free Download Manager plugin1.3.4falsefdm_ffext@freedownloadmanager.orgMicrosoft .NET Framework Assistant0.0.0false{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
accessibility.blockautorefreshtrueaccessibility.typeaheadfind.flashBar0browser.cache.disk.capacity1048576browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size_cached_value1048576browser.display.background_color#CCCCCCbrowser.places.smartBookmarksVersion4browser.privatebrowsing.dont_prompt_on_entertruebrowser.search.updatefalsebrowser.startup.homepagehttp://my.yahoo.com/| http://us.mg.mail.yahoo.com/neo/launch?ncrumb=nHXpbu6ry0v&.rand=1888655201&nmig=yesbrowser.startup.homepage_override.buildID20121024073032browser.startup.homepage_override.mstone16.0.2browser.tabs.warnOnClosefalsedom.disable_window_flipfalsedom.event.contextmenu.enabledfalsedom.max_chrome_script_run_time40dom.max_script_run_time0extensions.lastAppVersion16.0.2font.default.x-westernsans-seriffont.minimum-size.x-western12font.name.monospace.x-westernLucida Consolefont.name.sans-serif.x-westernMS Sans Seriffont.size.fixed.x-western10font.size.variable.x-western14keyword.URLhttp://www.mystart.com/results.php?pr=zugo&id=bflixtoolbar&v=1_0&gen=ms&ent=tb&mkt=us&q=network.cookie.prefsMigratedtrueplaces.database.lastMaintenance1351686506places.history.expiration.transient_current_max_pages11731places.history.expiration.transient_optimal_database_size18768690privacy.cpd.downloadsfalseprivacy.cpd.formdatafalseprivacy.cpd.historyfalseprivacy.cpd.offlineAppstrueprivacy.cpd.sessionsfalseprivacy.donottrackheader.enabledtrueprivacy.sanitize.migrateFx3Prefstruesecurity.warn_viewing_mixedfalse
Graphics
Adapter DescriptionVIA/S3G UniChromeII GraphicsVendor ID0x1106Device ID0x3118Adapter RAMUnknownAdapter DriversvtdispDriver Version6.14.10.99Driver Date12-5-2003WebGL RendererBlocked for your graphics card because of unresolved driver issues.GPU Accelerated Windows0. Blocked for your graphics card because of unresolved driver issues.
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.24.9.2NSS3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS Util3.13.6.03.13.6.0NSS SSL3.13.6.0 Basic ECC3.13.6.0 Basic ECCNSS S/MIME3.13.6.0 Basic ECC3.13.6.0 Basic ECC

philipp
  • Top 10 Contributor
  • Moderator
2043 solutions 8891 answers

Helpful Reply

hello, you'll probably have to configure noscript correctly for the site to work (allow mozilla.org & mozilla.com), see https://support.mozilla.org/questions/755849

in case you cannot resolve it that way, launch firefox in safemode once & see if it's working there in order to rule out the influence of any extensions.

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

you might also want to install the search reset addon, since from the confoiguration you've provided it's apparent that the search from the address bar got changed by adware: https://addons.mozilla.org/firefox/addon/searchreset/

cor-el
  • Top 10 Contributor
  • Moderator
10751 solutions 96755 answers

You can also try to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)