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Juno and Yahoo Webmail: Firefox makes the attach file button in webmail disappear and other web browsers don't

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  • 2 have this problem
  • 11 views
Posted

Using Juno and Yahoo webmail (only on this computer, not my others) the attach file button loads but then disappears when creating a new email or replying. All other web browsers allow me to attach files using these two webmail sites. This does not affect other sites like school applications to upload files for class in Firefox.

Additional System Details

Sites Affected

http://webmail.juno.com and http://mail.yahoo.com

Installed Plug-ins

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.4 r402
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • Shockwave Flash 11.3 r300
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • SiteAdvisor
  • 5.1.10411.0
  • McAfee MSC FF plugin DLL
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-In 4.0.1.0
  • GEPlugin
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • NPWLPG
  • IBM® Lotus Forms(tm) Viewer Scriptable Plugin
  • Office Live Update v1.4
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • np-mswmp
  • Office Plugin for Netscape Navigator
  • Windows Multimedia Services DRM Store Plug-In

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Application Basics
Name
Firefox
Version
16.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Garmin Communicator
4.0.1.0
true
{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}
IObit Toolbar
6.5
true
iobit@mybrowserbar.com
Java Console
6.0.33
true
{CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}
Java Console
6.0.37
true
{CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA}
McAfee SiteAdvisor
3.5.0
true
{4ED1F68A-5463-4931-9384-8FFF5ED91D92}
Widgi Toolbar Platform
6.5
true
wtxpcom@mybrowserbar.com
McAfee ScriptScan for Firefox
14.4.1
false
{D19CA586-DD6C-4a0a-96F8-14644F340D60}
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
RealPlayer Browser Record Plugin
15.0.4
false
{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}
Weemi
1.0
false
{30488549-5379-4FBE-9492-1CFA0593F1CD}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
829440
browser.display.background_color
#C0C0C0
browser.display.use_system_colors
true
browser.history_expire_days.mirror
180
browser.history_expire_days_min
5
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
4
browser.places.updateRecentTagsUri
false
browser.search.param.yahoo-fr
chr-greentree_ff&ilc=12&type=685749_yserp
browser.search.useDBForOrder
true
browser.startup.homepage
http://www.google.com/webhp?rls=ig
browser.startup.homepage_override.buildID
20121010144125
browser.startup.homepage_override.mstone
16.0.1
dom.disable_open_during_load
false
extensions.lastAppVersion
16.0.1
font.internaluseonly.changed
false
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
keyword.URL
http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1351702598
places.history.expiration.transient_current_max_pages
80254
places.last_vacuum
1336399510
print.print_printer
CutePDF Writer
print.printer_Canon_Inkjet_S600.print_bgcolor
false
print.printer_Canon_Inkjet_S600.print_bgimages
false
print.printer_Canon_Inkjet_S600.print_command
print.printer_Canon_Inkjet_S600.print_downloadfonts
true
print.printer_Canon_Inkjet_S600.print_edge_bottom
0
print.printer_Canon_Inkjet_S600.print_edge_left
0
print.printer_Canon_Inkjet_S600.print_edge_right
0
print.printer_Canon_Inkjet_S600.print_edge_top
0
print.printer_Canon_Inkjet_S600.print_evenpages
true
print.printer_Canon_Inkjet_S600.print_footercenter
print.printer_Canon_Inkjet_S600.print_footerleft
&PT
print.printer_Canon_Inkjet_S600.print_footerright
&D
print.printer_Canon_Inkjet_S600.print_headercenter
print.printer_Canon_Inkjet_S600.print_headerleft
&T
print.printer_Canon_Inkjet_S600.print_headerright
&U
print.printer_Canon_Inkjet_S600.print_in_color
true
print.printer_Canon_Inkjet_S600.print_margin_bottom
0.5
print.printer_Canon_Inkjet_S600.print_margin_left
0.5
print.printer_Canon_Inkjet_S600.print_margin_right
0.5
print.printer_Canon_Inkjet_S600.print_margin_top
0.5
print.printer_Canon_Inkjet_S600.print_oddpages
true
print.printer_Canon_Inkjet_S600.print_orientation
0
print.printer_Canon_Inkjet_S600.print_pagedelay
500
print.printer_Canon_Inkjet_S600.print_paper_data
1
print.printer_Canon_Inkjet_S600.print_paper_height
11.00
print.printer_Canon_Inkjet_S600.print_paper_size_type
0
print.printer_Canon_Inkjet_S600.print_paper_size_unit
0
print.printer_Canon_Inkjet_S600.print_paper_width
8.50
print.printer_Canon_Inkjet_S600.print_reversed
false
print.printer_Canon_Inkjet_S600.print_scaling
0.80
print.printer_Canon_Inkjet_S600.print_shrink_to_fit
false
print.printer_Canon_Inkjet_S600.print_to_file
false
print.printer_Canon_Inkjet_S600.print_unwriteable_margin_bottom
0
print.printer_Canon_Inkjet_S600.print_unwriteable_margin_left
0
print.printer_Canon_Inkjet_S600.print_unwriteable_margin_right
0
print.printer_Canon_Inkjet_S600.print_unwriteable_margin_top
0
print.printer_CutePDF_Writer.print_bgcolor
false
print.printer_CutePDF_Writer.print_bgimages
false
print.printer_CutePDF_Writer.print_command
print.printer_CutePDF_Writer.print_downloadfonts
true
print.printer_CutePDF_Writer.print_edge_bottom
0
print.printer_CutePDF_Writer.print_edge_left
0
print.printer_CutePDF_Writer.print_edge_right
0
print.printer_CutePDF_Writer.print_edge_top
0
print.printer_CutePDF_Writer.print_evenpages
true
print.printer_CutePDF_Writer.print_footercenter
print.printer_CutePDF_Writer.print_footerleft
&PT
print.printer_CutePDF_Writer.print_footerright
&D
print.printer_CutePDF_Writer.print_headercenter
print.printer_CutePDF_Writer.print_headerleft
&T
print.printer_CutePDF_Writer.print_headerright
&U
print.printer_CutePDF_Writer.print_in_color
true
print.printer_CutePDF_Writer.print_margin_bottom
0.5
print.printer_CutePDF_Writer.print_margin_left
0.5
print.printer_CutePDF_Writer.print_margin_right
0.5
print.printer_CutePDF_Writer.print_margin_top
0.5
print.printer_CutePDF_Writer.print_oddpages
true
print.printer_CutePDF_Writer.print_orientation
0
print.printer_CutePDF_Writer.print_pagedelay
500
print.printer_CutePDF_Writer.print_paper_data
1
print.printer_CutePDF_Writer.print_paper_height
11.00
print.printer_CutePDF_Writer.print_paper_size_type
0
print.printer_CutePDF_Writer.print_paper_size_unit
0
print.printer_CutePDF_Writer.print_paper_width
8.50
print.printer_CutePDF_Writer.print_reversed
false
print.printer_CutePDF_Writer.print_scaling
0.80
print.printer_CutePDF_Writer.print_shrink_to_fit
false
print.printer_CutePDF_Writer.print_to_file
false
print.printer_CutePDF_Writer.print_unwriteable_margin_bottom
0
print.printer_CutePDF_Writer.print_unwriteable_margin_left
0
print.printer_CutePDF_Writer.print_unwriteable_margin_right
0
print.printer_CutePDF_Writer.print_unwriteable_margin_top
0
print.printer_HP_Photosmart_3200_series.print_bgcolor
false
print.printer_HP_Photosmart_3200_series.print_bgimages
false
print.printer_HP_Photosmart_3200_series.print_command
print.printer_HP_Photosmart_3200_series.print_downloadfonts
true
print.printer_HP_Photosmart_3200_series.print_evenpages
true
print.printer_HP_Photosmart_3200_series.print_footercenter
print.printer_HP_Photosmart_3200_series.print_footerleft
&PT
print.printer_HP_Photosmart_3200_series.print_footerright
&D
print.printer_HP_Photosmart_3200_series.print_headercenter
print.printer_HP_Photosmart_3200_series.print_headerleft
&T
print.printer_HP_Photosmart_3200_series.print_headerright
&U
print.printer_HP_Photosmart_3200_series.print_in_color
true
print.printer_HP_Photosmart_3200_series.print_margin_bottom
0.5
print.printer_HP_Photosmart_3200_series.print_margin_left
0.5
print.printer_HP_Photosmart_3200_series.print_margin_right
0.5
print.printer_HP_Photosmart_3200_series.print_margin_top
0.5
print.printer_HP_Photosmart_3200_series.print_oddpages
true
print.printer_HP_Photosmart_3200_series.print_orientation
0
print.printer_HP_Photosmart_3200_series.print_pagedelay
500
print.printer_HP_Photosmart_3200_series.print_paper_data
1
print.printer_HP_Photosmart_3200_series.print_paper_height
11.00
print.printer_HP_Photosmart_3200_series.print_paper_size
2097210
print.printer_HP_Photosmart_3200_series.print_paper_size_type
0
print.printer_HP_Photosmart_3200_series.print_paper_size_unit
0
print.printer_HP_Photosmart_3200_series.print_paper_width
8.50
print.printer_HP_Photosmart_3200_series.print_reversed
false
print.printer_HP_Photosmart_3200_series.print_scaling
1.00
print.printer_HP_Photosmart_3200_series.print_shrink_to_fit
true
print.printer_HP_Photosmart_3200_series.print_to_file
false
print.printer_Microsoft_Office_Document_Image_Writer.print_bgcolor
false
print.printer_Microsoft_Office_Document_Image_Writer.print_bgimages
false
print.printer_Microsoft_Office_Document_Image_Writer.print_command
print.printer_Microsoft_Office_Document_Image_Writer.print_downloadfonts
true
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_bottom
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_left
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_right
0
print.printer_Microsoft_Office_Document_Image_Writer.print_edge_top
0
print.printer_Microsoft_Office_Document_Image_Writer.print_evenpages
true
print.printer_Microsoft_Office_Document_Image_Writer.print_footercenter
print.printer_Microsoft_Office_Document_Image_Writer.print_footerleft
&PT
print.printer_Microsoft_Office_Document_Image_Writer.print_footerright
&D
print.printer_Microsoft_Office_Document_Image_Writer.print_headercenter
print.printer_Microsoft_Office_Document_Image_Writer.print_headerleft
&T
print.printer_Microsoft_Office_Document_Image_Writer.print_headerright
&U
print.printer_Microsoft_Office_Document_Image_Writer.print_in_color
true
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_bottom
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_left
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_right
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_margin_top
0.5
print.printer_Microsoft_Office_Document_Image_Writer.print_oddpages
true
print.printer_Microsoft_Office_Document_Image_Writer.print_orientation
0
print.printer_Microsoft_Office_Document_Image_Writer.print_pagedelay
500
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_data
1
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_height
11.00
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_size_type
0
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_size_unit
0
print.printer_Microsoft_Office_Document_Image_Writer.print_paper_width
8.50
print.printer_Microsoft_Office_Document_Image_Writer.print_reversed
false
print.printer_Microsoft_Office_Document_Image_Writer.print_scaling
0.80
print.printer_Microsoft_Office_Document_Image_Writer.print_shrink_to_fit
false
print.printer_Microsoft_Office_Document_Image_Writer.print_to_file
false
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_left
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_right
0
print.printer_Microsoft_Office_Document_Image_Writer.print_unwriteable_margin_top
0
print.printer_Quicken_PDF_Printer.print_bgcolor
false
print.printer_Quicken_PDF_Printer.print_bgimages
false
print.printer_Quicken_PDF_Printer.print_command
print.printer_Quicken_PDF_Printer.print_downloadfonts
true
print.printer_Quicken_PDF_Printer.print_edge_bottom
0
print.printer_Quicken_PDF_Printer.print_edge_left
0
print.printer_Quicken_PDF_Printer.print_edge_right
0
print.printer_Quicken_PDF_Printer.print_edge_top
0
print.printer_Quicken_PDF_Printer.print_evenpages
true
print.printer_Quicken_PDF_Printer.print_footercenter
print.printer_Quicken_PDF_Printer.print_footerleft
&PT
print.printer_Quicken_PDF_Printer.print_footerright
&D
print.printer_Quicken_PDF_Printer.print_headercenter
print.printer_Quicken_PDF_Printer.print_headerleft
&T
print.printer_Quicken_PDF_Printer.print_headerright
&U
print.printer_Quicken_PDF_Printer.print_in_color
true
print.printer_Quicken_PDF_Printer.print_margin_bottom
0.5
print.printer_Quicken_PDF_Printer.print_margin_left
0.5
print.printer_Quicken_PDF_Printer.print_margin_right
0.5
print.printer_Quicken_PDF_Printer.print_margin_top
0.5
print.printer_Quicken_PDF_Printer.print_oddpages
true
print.printer_Quicken_PDF_Printer.print_orientation
0
print.printer_Quicken_PDF_Printer.print_pagedelay
500
print.printer_Quicken_PDF_Printer.print_paper_data
1
print.printer_Quicken_PDF_Printer.print_paper_height
11.00
print.printer_Quicken_PDF_Printer.print_paper_size_type
0
print.printer_Quicken_PDF_Printer.print_paper_size_unit
0
print.printer_Quicken_PDF_Printer.print_paper_width
8.50
print.printer_Quicken_PDF_Printer.print_reversed
false
print.printer_Quicken_PDF_Printer.print_scaling
1.00
print.printer_Quicken_PDF_Printer.print_shrink_to_fit
true
print.printer_Quicken_PDF_Printer.print_to_file
false
print.printer_Quicken_PDF_Printer.print_unwriteable_margin_bottom
0
print.printer_Quicken_PDF_Printer.print_unwriteable_margin_left
0
print.printer_Quicken_PDF_Printer.print_unwriteable_margin_right
0
print.printer_Quicken_PDF_Printer.print_unwriteable_margin_top
0
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
2
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 945GM Express Chipset Family
Vendor ID
0x8086
Device ID
0x27a2
Adapter RAM
Unknown
Adapter Drivers
igdumd32
Driver Version
7.14.10.1147
Driver Date
12-12-2006
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (7.0.6002.18592)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 7.14.10.1504 or newer.
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC