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16.0.2 crashes with large file uploads

Posted

Hi, I have noticed that Firefox 16.0.2 crashes when I try uploading a large file (1.2GB) to a website.

The entire browser closes and I get a window offering to submit a report for me. Can anybody tell me what I need to change to stop this from happening please?

Thanks,

Paul

Additional System Details

Crash ID

bp-0d168a66-6885-4e1f-b1d2-cc3752121031

Installed Plug-ins

  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.2 r202
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0

More Information

Application Basics
Name
Firefox
Version
16.0.2
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Firebug
1.10.5
true
firebug@software.joehewitt.com
Poster
3.2.0
true
{d48a39ba-8f80-4fce-8ee1-bc710561c55d}
Web Developer
1.2.2
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
Microsoft .NET Framework Assistant
1.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.enable
false
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.cache.memory.enable
false
browser.places.smartBookmarksVersion
4
browser.startup.homepage
http://www.google.co.uk/
browser.startup.homepage_override.buildID
20121024073032
browser.startup.homepage_override.mstone
16.0.2
browser.tabs.warnOnClose
false
dom.disable_open_during_load
false
extensions.lastAppVersion
16.0.2
gfx.blacklist.suggested-driver-version
10.6
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1351072405
places.history.expiration.transient_current_max_pages
53562
places.history.expiration.transient_optimal_database_size
85697658
print.always_print_silent
true
privacy.cpd.offlineApps
true
privacy.cpd.siteSettings
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.sanitizeOnShutdown
true
security.enable_java
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Mobility Radeon HD 3450
Vendor ID
0x1002
Device ID
0x95c4
Adapter RAM
Unknown
Adapter Drivers
ati2dvag
Driver Version
8.610.0.0
Driver Date
4-9-2009
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

nenfoxlog 0 solutions 8 answers

Helpful Reply

Using Firefox on mac.... That isn't all. Firefox continues to gobble up memory until it is working so slow that I have to close it out and restart it. It crashes when it gobbles up 1.2G of memory or more and I try to close it. safari does not do this. Why does firefox?

Hyncharas 0 solutions 21 answers

Same here, except it's on Windows 7. Version 16.0.0 was ok, but since 16.0.2 was released the browser seems completely incapable of using Google Images without either crashing, or persistently freezing for 30 seconds.

Hyncharas 0 solutions 21 answers

Helpful Reply

Be sure to rollback to 16.0.1; the initial v16 update had serious security flaw.

ricky.rocker 0 solutions 1 answers

The large file upload Firefox crash appears to persist as a problem.

A file upload of +- 800Mb crashes Firefox 18.0 reliably

For the same upload - IE - Chrome - Safari

and all work fine