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How do I get rid of https://savecdn.com/addon/coupontool2/iframe2.php

Posted

every time I open Firefox in the last few days, the home page is replaced by the above website - same happens in pop up calendar windows

Chosen solution

this sounds like a problem possibly caused by malicious software on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

please also Update Firefox to the latest version, version 11 contains various known security vulnerabilities which were fixed in subsequent versions. by using an outdated browser you put the integrity of your system and your personal data at risk.

there appear to be two versions of the adobe flash plugin installed on your system (you can check in firefox under tools > addons > plugins). try to use the adobe flash uninstaller to remove them both and then install a fresh version from [www.adobe.com/go/getflash].

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.4 r402
  • Shockwave Flash 11.3 r300
  • Microsoft Lync 2010 Meeting Join Plug-in
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 4.0.50917.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Adobe PDF Plug-In For Firefox and Netscape
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:11.0) Gecko/20100101 Firefox/11.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2049 solutions 8916 answers

Chosen Solution

this sounds like a problem possibly caused by malicious software on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

please also Update Firefox to the latest version, version 11 contains various known security vulnerabilities which were fixed in subsequent versions. by using an outdated browser you put the integrity of your system and your personal data at risk.

there appear to be two versions of the adobe flash plugin installed on your system (you can check in firefox under tools > addons > plugins). try to use the adobe flash uninstaller to remove them both and then install a fresh version from [www.adobe.com/go/getflash].

Question owner

Problem solved. Thanks

comppucowbpy 0 solutions 1 answers

what solved the problem?

Question owner

I upgraded to v16 and deleted some toolbars as suggested by madperson - I should have noted it as solved - sorry